Implementing Systems Based Changes

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Implementing Systems Based Changes
Alameda Health Consortium Tobacco-Use
Intervention Project Jodie Ruland Project
Manager Special thanks to Deborah Zahn MPH,
for so generously sharing her ideas
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Alameda Health Consortium

• An association of 8 community Health centers with
  more than 27 primary care delivery sites
• Mission is to promote access to comprehensive
  health care for the underserved communities of
  Alameda County

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AHC Tobacco-Use Intervention Project

• Implemented Smoking as a Vital Sign (SVS) into
  the systems of 7 of our associated health centers
• 17 adult medical clinics
• 2 pediatric clinics
• 8 school based health centers
• 1 teen clinic

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Our Focus

• The focus of our work is to change the practices
  and knowledge base of the Health Care Team (all
  levels of service providers)
• Training Systems Changes Implementation

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Training Overview

• One-Hour Training for All Staff
• Who Uses Tobacco
• Consequences of Tobacco-Use
• Why People Use Tobacco
• Health Benefits of Quitting
• Role of the Health Care Team
• Health Education Resources
• NRT Review (for Providers)

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Why Systems are Important

• We want to make it a standard of care
• The devil is in the details

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How to Support Systems Changes

• My Role
• Providing customer service
• Building relationships
• Academic detailing
• Details matter

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How to Support Systems Changes

• Developing customized plans
• Doing the legwork
• Forms
• Health education and outreach materials
• Training
• Kick off

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Contact Information and Resources

• For information feel free to contact Jodie
  Ruland, Project Manager, at 510-769-2245 or
  jodier_at_chcn-eb.org
• For copies of health education materials,
  trainings, and other resources go to ____________