CalOMS Training Panel Discussion

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CalOMS Training Panel Discussion
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Agenda

• Background on Presenters/Organizations
• Training Outline
• Tips and Tricks
• Tools
• Questions and Answers

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Presenters

• Brenda Randle of Kings County
• Mark McConville of Second Chance in Alameda
  County
• Barry Hall of Alameda County

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Training Outline

• Background
• Need for CalOMS / importance of data to county or
  provider
• Importance of consistency in data
• Data Elements (CalOMS Questions)
• Objective of each question and answer
• How to incorporate CalOMS questions into
  treatment/education
• Approaches to sensitive questions
• Role Play
• Encourage counselor reactions/insight

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Training Outline contd

• Impact to business processes
• Who will collect data
• When data will be collected
• What tool(s) will be used
• How will the data be entered into your system
• Who will upload the data to ADP via ITWS
• How will data quality be addressed
• Who will be responsible for corrections and
  resubmissions
• Training on new tools and/or differences with old
  tools
• Learning a new system
• Learning a new form

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Tips and Tricks

• Create forms that match your screens and
  treatment philosophy
• Translate the questions into a conversation
• Using the questions to educate clients
• Encourage discussion between counselors and data
  entry staff
• Hold training at the time the CalOMS system
  becomes available
• Allow time for practice

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Tools

• Available on the CalOMS Website
• Data Collection Guide
• CalOMS Overview PowerPoint
• Sample Communication Plan
• CalOMS Fact Sheet
• CalOMS Implementation Guide
• Section 4 Business Process/Jobs
• Section 5 Training
• Calendar
• http//www.adp.ca.gov/caloms/calomsmain.shtml

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Questions and Answers