Remembering What I Forgot'''

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Remembering What I Forgot...

• A presentation by
• Nancy L. Herrington
• Hencie Consulting Services, Inc.

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Remembering What I Forgot...

• Adult learning methods
• Enhancing knowledge transfer
• Accelerated training techniques
• Games for knowledge transfer

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Adult Learning Methods

• The theory of Andragogy
• The art and science of helping adults learn.

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Adult Learning Methods

• Turn on their radio!
• WIIFM
• Whats in it for ME?

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Adult Learning Methods

• They want to be self directed
• They are impatient
• They have different learning styles
• They are task-oriented in their learning
• They bring different experiences
• They have different motivations

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EnhancingKnowledge Transfer

• B.D.A.
• Humor
• Fun and games
• K.I.S.S. training materials

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Enhancing Knowledge Transfer

• B.D.A.
• Develop a training plan for knowledge transfer
• Before the training
• During the training
• After the training

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Enhancing Knowledge Transfer

• Before the training
• Get organization buy-in
• Performance improvement plan
• Training partnership meeting
• Dust Buster training materials
• Prepare supervisors and end-users
• Advertise the training
• Eliminate training time outside distractions

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Enhancing Knowledge Transfer

• During the training
• 1/3 time teaching and 2/3 time doing
• Build relationships, be interactive
• Job relevant training
• End-user action plan
• Prevent forgetfulness
• Use analogies, games, rewards, etc.

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Enhancing Knowledge Transfer

• After the training
• Supervisor/End-users debrief
• Training performance reports
• Training partnership debrief
• Transfer of knowledge report to management

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Enhancing Knowledge Transfer

• Humor
• Reduces the stress level
• Improves listening skills
• Makes the time more enjoyable
• Make change festive not threatening

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Enhancing Knowledge Transfer

• Fun and games
• Reduces the stress level
• Improves knowledge retention
• Makes the time more enjoyable

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Enhancing Knowledge Transfer

• K.I.S.S. training materials
• Dust Buster training materials
• Memory rule of 7 (/-) 2
• Use lean design
• Task specific instructions
• 50 white space in training materials

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AcceleratedTraining Techniques

• Music playing (baroque music)
• Colorful posters
• Team activities
• Prizes
• Clay or pipe cleaners
• Have fun

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Games for Knowledge Transfer

• Fun Retention
• Energizes a group
• Reduces fear and stress
• Encourages interaction
• Links to training objectives
• Flexible for individual, small or large groups

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Remembering What I Forgot...

• Adult learning methods
• Enhancing knowledge transfer
• Accelerated training techniques
• Games for knowledge transfer

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Thank you for sharing inRemembering What I
Forgot

• A presentation by
• Nancy L. Herrington
• Hencie Consulting Services, Inc.