Just Plain Rude

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Just Plain Rude!

• or
• What is competence in intercultural communication?

james.chamberlain_at_fh-brs.de
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OH! DIESES STOFF-PÜPPCHEN SIEHT AUS WIE ICH!
ICH AHNTE NICHT, WAS ICH IHM BEDEUTE
NIE KLOPFST DU AN, DU ARSCH!!
IHR EBENBILD GIBT MIR KRAFT.
Cultural Note In the US, office doors are
normally kept open in order to show that you are
accessible to others should they need your help.
Nevertheless, it is considered very bad-mannered
if a visitor does not knock or otherwise ask
permission before entering.
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• Competence refers to the speaker-hearers
  knowledge of his language and Performance to
  the actual use of language in concrete
  situations.
• Chomsky, 1965

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• Cultural awareness is a concept which describes
  one of the aims of foreign and second language
  teaching. It thereby stands in a certain
  competitive relationship to another concept,
  intercultural competence. The latter refers to
  and supplements the concept of communicative
  competence, and therefore includes a skills
  dimension.
• Karen Risager (2004 161)

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The relative contribution of social science
disciplines to the field of intercultural
communication

• 1. Anthropology
• 2. Sociology
• 3. Linguistics
• Psychology
• 5. Speech Com- munications

• 6. Political Science
• 7. Geography
• Economics
• Harmann Briggs (1991)

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The Components of Intercultural Competence
Lustig Koester, 2003.

• 1. Context
• 2. Appropriateness
• 3. Effectiveness

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• Smith, Paige and Steglitz (1998) provide a
  definition of effectiveness and
  appro-priateness with respect to communication
• Communication is appropriate when it meets
  contextual and relational standards (you did it
  right given the context)
• effective when it achieves desired ends or goals
  or provides satisfaction of both communicators
  needs and concerns.
• (1998 71 72)

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The Components of Intercultural Competence

• 1. Context
• 2. Appropriateness
• 3. Effectiveness
• 4. Knowledge (cognitive)
• 5. Motivation (affective)
• 6. Actions (behavioral)

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BASICBehavioral Assessment Scale for
Intercultural CompetenceLustig Koester, 2003.
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Behavioral Assessment Scale for Intercultural
Competence

• Display of Respect
• The ability to show respect and
• positive regard for another person
• Orientation to Knowledge
• The terms people use to explain themselves and
  the world around them

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Behavioral Assessment Scale for Intercultural
Competence

• Empathy
• The capacity to behave as though you understand
  the world as others do
• Interaction Management
• Skill in regulating conversations

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Behavioral Assessment Scale for Intercultural
Competence

• Task Role Behavior
• Behaviors that involve the initiation of ideas
  related to group problem-solving activities
• Relational Role Behavior
• Behaviors associated with interpersonal harmony
  and mediation

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Behavioral Assessment Scale for Intercultural
Competence

• Tolerance for Ambiguity
• The ability to react to new and ambiguous
  situations with little visible discomfort
• Interaction Posture
• The ability to respond to others in descriptive,
  nonevaluative and non-judgmental ways

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Sources

• Chomsky, Noam (1963) quoted in Malmkjaer,
  Kirsten Competence and Performance in Byram,
  Michael (ed.) Routledge Encyclopedia of
  Language Teaching and Learning. London
  Routledge, 2004. Pp. 135 137.
• Harman, Robert C. and Briggs, Nancy E. SIETAR
  Survey Perceived Contributions of the Social
  Sciences to Intercultural Communication.
  International Journal of Intercultural Relations,
  Vol. 15, No. 1, 1991. Pp. 19 28.
• Lustig, Myron W. and Jolene Koestler.
  Intercultural Competence, 3rd edition. Longman,
  1998.
• Risager, Karen Cultural awareness in Byram,
  Michael (ed.) Routledge Encyclopedia of
  Language Teaching and Learning. London
  Routledge, 2004. Pp. 159 162.
• Smith, Paige and Steglitz (1998) quoted in
  Guilherme, Manuela Intercultural competence
  in Byram, Michael (ed.) Routledge Encyclopedia
  of Language Teaching and Learning. London
  Routledge, 2004. Pp. 297 300.