Web Governance

1
Web Governance

• An epa.gov Constitution

2
What Governance Is

• A constitution
• A set of guiding principles
• A living, long-term document
• A cross-Agency management structure
• A framework for change
• A collaborative approach

3
Principles Developed for 11 Areas

• Policy Mgmt Structure
• Resources
• Responsibility
• Collaboration
• Content
• Infrastructure
• Unified Design
• Customer Service
• Content Currency
• Receptivity to New Ideas
• E-Gov

4
Management Structure

• Office of Environmental Information and Office of
  Public Affairs have primary responsibility for
  day-to-day management
• National Content Manager
• National Infrastructure Manager

5
Management Structurecontd

• Counterparts for Content Infrastructure named
  for Program and Regions
• Together, these players constitute a Web
  Council
• Implement policies, establish standards,
  facilitate collaboration
• Council supported by technical, communication and
  info specialists
• Web Workgroup Chair is ex officio member

6
Administrator
OSWER
R1
IC
CC
IC
CC
AA OEI
AA OPA
R2
OAR
IC
CC
IC
CC
R3
OECA
CC
IC
IC
CC
R4
OW
CC
IC
IC
CC
R5
National Content Manager
OEI
CC
IC
IC
CC
R6
ORD
CC
IC
IC
CC
National Infrastructure Manager
R7
OIA
CC
IC
IC
CC
R8
OARM
CC
IC
CC
IC
R9
OPPTS
CC
IC
IC
CC
Cross-Agency Web Council
R10
Other Offices
CC
IC
IC
CC
Each region and program office has Content and
Infrastructure Coordinators. The national
managers and office- level coordinators together
make up the Cross-Agency Web Council
7
Content Coordinator Responsibilities

• Managing editor of office Web content
• Coordinates content organization
• Within office
• With offices across Agency
• Manages content supporting news outreach
• Oversees adherence to policy/standards
• Identifies current future content needs
• Coordinate office Web training
• Represents office on Web Council

8
Content Coordinator Qualifications

• Ability to see inter-relationship of content
• Able to communicate to general audience
• Strong writer/editor
• Conversant w/ Agency policies messages
• Able to work collaboratively across office
• Able to multi-task manage large projects
• Conversant in Web basics

9
Infrastructure Coordinator Responsibilities

• Serve as point of contact for all
  infrastructure-related issues in the organization
• Assist in setting infrastructure and architecture
  priorities as part of Web Council
• Promote and support implementation of
  infrastructure priorities within organization
• Provide counsel and support to the Content
  Coordinator.

10
Infrastructure Coordinator Qualifications

• Broad knowledge of EPA target architecture,
  current and planned web infrastructure
  priorities, and web technology in general
• Understand the core business of the organization
  and be positioned to support it through the use
  of Agency standards-based infrastructure tools
  and technologies
• Ability to develop and maintain open
  communication with those in the local and
  national web community.

11
Governance Tools

• Policies
• Standards
• Guidance
• Models

12
Web Council Challenges

• Develop Web strategic plan
• Establish Office Priorities, then
• Determine Agency priorities, then
• Match Web resources to Agency priorities
• Coordinate content reorganization
• Match reorganization priorities to Agency
  priorities
• Develop cross-office relationships
• Create new models for big-topic reorganization
• Cant do it all at once

13
Web Council Challenges

• Implement Content Management System
• Recommendations for Web site redundancy
• What is core content
• What are core applications
• How to deliver them

14
For More Information

• http//www.epa.gov/webgovernance
• Dick Stapleton stapleton.richard_at_epa.gov