Microsoft Architect Forum Mexico IT Governance

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Microsoft Architect Forum Mexico IT Governance
Neoris Architecture Team

• February 2008

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Content

• IT Governance
• Introduction
• Definition
• Some models
• SOA Governance
• Introduction
• Definition
• Recommendations

Practical
Visionaries
July 07
Confidential // Do Not Reproduce without prior
written permission from Neoris
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Authors Speakers
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Who is Governing?
The difference between a Boss and a Leader is
A Boss says Go!
A Leader says Lets Go!
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Why Does IT Need a Control and Governance
Framework?

• Do any of these conditions sound familiar?
• Increasing pressure to leverage technology in
  business strategies
• Growing complexity of IT environments
• Fragmented IT infrastructures
• Demand for technologists outstripping supply
• Communication gap between business and IT
  managers
• IT service levels that are disappointing
• IT costs perceived to be out of control
• Marginal ROI/productivity gains on technology
  investments
• Impaired organisational flexibility and
  nimbleness to change
• User frustration leading to ad hoc solutions
• IT managers operating like fire fighters

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The Need defined

• IT provides value
• Cost, time and functionality are as expected
• IT does not provide surprises
• Risks are mitigated
• IT pushes the envelope
• New opportunities and innovations for process,
  product and services

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Understanding IT Governance
IT Governance is To specify the decision rights
and accountability framework to encourage
desirable behavior in the use of IT.
Determine What Decisions Are To Be Made
Specify Who Makes Those Decisions
Define How The Decisions Are Enacted And Enforced
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IT Governance to do list
Define
Define how decisions will be made
Simplify
Clarify
Strengthen
Discipline and enforcement of IT
Governance processes
Deploy and Communicate
A practical documented governance model will be
clearly communicated.
Governance processes and structures will be
defined.
IT Governance process will be deployed and
communicated to all business and IT stakeholders,
and reinforce periodically.
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IT Governance.. Some definitions
The responsibility of the board of directors and
executive management. It is an integral part of
enterprise governance and consists of the
leadership and organizational structures and
processes that ensure that the organizations IT
sustains and extends the organizations
strategies and objectives

• GG IT Governance elements
• Decisions Clarity about decision rights,
  consistency, strong business cases, business
  roles clear, appropriate committees, optimized
  budgets, architecture plan
• Directions Aligned strategies, IT strategyknown,
  defined IT principles, Risk assessed and managed,
  business value understood, performance metrics
  clear
• Relationships clear links to corporate
  governance, strong and trusted teamwork between
  business and IT

• Forrester IT Governance elements
• Structure Who makes the decision and what
  organizational structure are part of the plan?
• Process how are IT investments made and what
  processes aid the approval and prioritization for
  investments
• Communications what are the methods of
  communications to stakeholders such as the board
  of director, senior management, IT sttaff,
  employees and others?

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IT Governance - Framework
Plan Organise
Acquire Implement
Deliver Support
Monitor Evaluate
Needs an IT Control Framework
COBIT
IT governance helps -Simplify
operations -Cut costs -Increase
revenue
best practices repository for
IT Processes
IT Management Processes
IT Governance Processes
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IT Governance.. A definition (Peter weill, jeanne
ross CISR MIT)
IT Governance Specifying the decision rights and
accountability framework to encourage desirable
behavior in the use of IT

• Important IT Governance Concepts
• IT Principles
• IT Architecture
• IT Infrastructure
• IT Business application needs
• IT investment and prioritization

• Effective IT governance must address
• What decisions must be made to ensure effective
  management an use of IT
• Who should make the decisions
• How will these decisions be made and monitored

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Who makes better it decisions business or it
managers?
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Governance mechanism use
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CISR Interview to 256 companies in 23 countries
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(No Transcript)
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(No Transcript)
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Assess your IT Governance performance
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decide your IT Governance!
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IT Governance Benefits

• Adopts global best practices
• IT personnel focused as service providers for
  Business Units

Good IT Governance builds trust

• Identifies internal best practices
• Aligns service levels to users requirements
  (efficiency definition)

Good IT Governance means better delivery

• Identifies business plans that must be
  supported by IT.
• It favors the tracking of dynamic business changes

Good IT Governance synchronizes IT strategy with
business strategy
Good IT Governance encourages desirable behaviors
in the use of IT

• Drives continuous improvement
• Identifies corrective actions
• Implements processes changes

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The SOA Opportunity services, reusability, cost
reduction
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The SOA risk no standards, no control, anarchy
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The SOA risk no standards, no control, anarchy
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SOA Governance.. A definition
SOA Governance is an emerging discipline which
enables organizations to provide guidance and
control of their service-oriented architecture
(SOA) initiatives and programs, during Design
Time and Execution Time

• SOA governance key components for Design Time
• A registry and/or repository for the tracking of
  service design, management, policy, security, and
  testing artifacts.
• Design tools, including service modeling,
  dependency tracking, policy creation and
  management, and other tools that assist in the
  design of services.
• Deployment tools, including service deployment,
  typically through binding with external
  development environments.
• Links to testing tools and services, providing
  the developer/designer the ability to create a
  test plan and testing scenarios, and then
  leverage service testing technology.
• SOA Governance key components for Execution Time
• Service discovery, Service delivery, Security,
  etting and maintaining appropriate service
  levels, Managing errors and exceptions, Enabling
  online upgrades and versioning, Service
  validation, Auditing and logging

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Soa governance during soa lifecycle management
Design Development
QA
Production
Business Logic
IDEs Process Tools
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SOA governance with amberpoint
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Learning from the soa community soa governance
lifecycle
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Soa governance and management method
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Plan phase activities and tasks
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Define phase activities and tasks
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Enable phase activities and tasks
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Measure phase activities and tasks
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Thank you
Neoris Architecture Team