Customer Maintenance Using SAP

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Customer Maintenance Using SAP
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Agenda

• Current Process
• Solution
• Questions

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Current Process

• All quotes and negotiations with clients are
  handled in paper.
• Authorization by manager have to be routed
  manually.

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Drawbacks

• Process is tedious.
• Requires paper work.

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Solution Overview

• We proposed the use of following architecture
• SAP BPM
• SAP Portal
• SAP Web dynPro
• SAP ECC

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SAP BPM

• A holistic management approach for effective and
  efficient business.
• Easier and faster access to the information.
• Better control of information.

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SAP Portal

• Information is consumer centric.
• Secure.

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SAP Web dynPro

• Standard tool-set for UI development and
  execution.
• Uses MVC pattern.

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Advantages

• Data consistency.
• Reduced Paper work.
• Access through web browser.

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Challenges

• Data Collections.
• RFC import and binding.

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BPM Process
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Web dynPro UI Screens
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Web dynPro UI Screens
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Questions ?
Email Us _at_ support_at_architectsap.com 
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Worldwide Offices USA (Dallas) India
(Pune)Partner Offices Monterrey
(Mexico) Frankfurt (Germany) Stockholm (Sweden)
Email support_at_architectsap.com
Corporate URL www.architectsap.com