Self-Reporting as a Part of Usability Testing

1
Self-Reportingas a Part of Usability Testing
Office in Ukraine Phone [phone] E-mail
contact (at) qa-testlab.com Address 154a,
Borschagivska str., Kiev, Ukraine http//qatestlab
.com/

• Quality is a Rule

2
Self-Reporting as a Part of Usability Testing

• A good software testing company may be in the
  habit of conducting usability testing involving
  end-users. An immediate user feedback is an
  essential part of user-centered design
  methodology, which helps to greatly improve the
  developed software.

Office in Ukraine Phone [phone] E-mail
contact (at) qa-testlab.com Address 154a,
Borschagivska str., Kiev, Ukraine http//qatestlab
.com/
3
Self-Reporting as a Part of Usability Testing

• One of the techniques that can be used in this
  type of software testing is collecting the
  so-called self-reports, or else the information
  provided by users through various questionnaires
  through the process of their work. However, the
  important thing here is to make it easy and
  understandable not to distract users attention
  from the process of usability testing.

Office in Ukraine Phone [phone] E-mail
contact (at) qa-testlab.com Address 154a,
Borschagivska str., Kiev, Ukraine http//qatestlab
.com/
4
Self-Reporting as a Part of Usability Testing

• Benefits of Self-Reporting
• for Usability Testing

Direct feedback from the users
Users can state their preferences for particular
parts of the software product
The data analysis can reveal the details of user
performance and logics.
Office in Ukraine Phone [phone] E-mail
contact (at) qa-testlab.com Address 154a,
Borschagivska str., Kiev, Ukraine http//qatestlab
.com/
5
Self-Reporting as a Part of Usability Testing

• Creating Self-Reports for Usability Testing

Make sure that the created questionnaire is short
and informative. The user will not think much
about your usability testing if you fail at
writing a usable form
Form your questions in such a way that they
require short answers. Escape essay questions
that need to be thought over
You can ask a user to write down confusing terms
and later conduct a post-test debrie?ng session
You can also ask your users to keep diary record
about their work with your product in order to
conduct a long-term study and a more deep
analysis. Here you can use any form an essay or
a questionnaire.
Office in Ukraine Phone [phone] E-mail
contact (at) qa-testlab.com Address 154a,
Borschagivska str., Kiev, Ukraine http//qatestlab
.com/
6
Self-Reporting as a Part of Usability Testing

• In order to obtain better user feedback, you may
  include elements of other software testing types
  into user session.

Office in Ukraine Phone [phone] E-mail
contact (at) qa-testlab.com Address 154a,
Borschagivska str., Kiev, Ukraine http//qatestlab
.com/
7
Thank You !
Office in Ukraine Phone [phone] E-mail
contact (at) qa-testlab.com Address 154a,
Borschagivska str., Kiev, Ukraine http//qatestlab
.com/
Quality is a Rule