sap crm online training in india

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SAP CRM Functional Training BY
Magnifictraining
Online classroom Corporate Training
certifications placements support
http//www.magnifictraining.com Email
info_at_magnifictraining.com Phone
91-9052666559
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Solution Overview (3 Hrs)
?Overview and Introduction to SAP CRM
?Foundation Architecture of SAP CRM
?CRM Channel Management(Interaction Center,Web
channel, Mobiles)
?CRM Applications (Marketing, Sales,
Service)?Integration with other SAP suite of
Modules
http//www.magnifictraining.com Email
info_at_magnifictraining.com Phone
91-9052666559
3
CR100-Base Customization (45 hrs)
? Over view of CRM Architecture
? Business Partner Business categories? BP Roles
Grouping,
? BP Relationships
? Business partner Hierarchy
? Organizational Management Organizational
Model,? Org Determination
? Levels Product Master Attributes Set Type,?
Hierarchies Categories,
? Product types,
? Maintain Products Transactional
http//www.magnifictraining.com Email
info_at_magnifictraining.com Phone
91-9052666559
4
CR100-Base Customization (45 hrs)
? Processing Business Transactions
? Item Category
? Activity Management? Business Activities?
Partner Processing
? Partner Functions, Access Sequence,
Determination Procedure? Actions Action Profile,
? Conditions Pricing
? Condition Techniques and condition types?
Billing
? Billing Unit, Billing Type, Billing Document?
Web UI customization
? Tax jurisdiction set up
http//www.magnifictraining.com Email
info_at_magnifictraining.com Phone
91-9052666559
5
CR300-Sales (20 hours )
? Opportunity Management? Copying Controls
? Sales Cycle, Tools - Buying Center Sales
Agent? Quotation management
? Order Management
? Special functions in quotation and order
management? Contract management
? Rebate management
? Accounts and contacts management
http//www.magnifictraining.com Email
info_at_magnifictraining.com Phone
91-9052666559
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CR600-Marketing (20 hours)
? Marketing Planner Campaign Management?
Marketing Calendar
? Personalized Mail Forms? Segment Builder
? Customer Segmentation, Attribute List, Info
sets? Product Proposals
? Campaign Automation
? External List Management? Lead Management
? Lead Questionnaire
http//www.magnifictraining.com Email
info_at_magnifictraining.com Phone
91-9052666559
7
CR700-Service (20 hours)
? Installed Base management? Installed
Categories
? IB Components
? Objects, Object Family
? Assign Object Family to IB Category
? Service agreements and service contracts
? Service plans, SLA Profiles and Response and
AvailabilityTimes
? Service order management? Complaints and
Returns? Warranty claims
http//www.magnifictraining.com Email
info_at_magnifictraining.com Phone
91-9052666559
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CR410-Interaction Center (Web Client) - 20 Hrs
? Agent Function and Processing
? IC Agent Inbox
? IC Web Clint Profile
? IC Web Clint Functions? IC Manager Portal
? Communication Architecture
? Rule Polices like ERMS and IDI (Intent Driven
Interaction)? Launch Script
? Broad cast massage? Alerts
http//www.magnifictraining.com Email
info_at_magnifictraining.com Phone
91-9052666559
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CR500-Middleware 15 hours
? Middleware overview
? Administration Console? Business Objects
? Customizing Objects? Condition Objects? B Doc
Modeler,? B Doc Messages
? Replication Realignment B Doc Types,
? Initial data load, Delta load
Synchronization? Queue registration
? Error Handling and Monitoring
? INTEGRATION BETWEEN R/3 CRM
http//www.magnifictraining.com Email
info_at_magnifictraining.com Phone
91-9052666559
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We Offer You 1. Interactive Learning at
Learners convenience2. Industry Savvy
Trainers3. Learn Right from Your Place4.
Customized Curriculum5. 24/7 system access6.
Highly Affordable Courses7. Support after
Traininga. Resume Preparationb. Certification
Guidancec. Interview assistance
http//www.magnifictraining.com Email
info_at_magnifictraining.com Phone
91-9052666559
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Contact Us
Most Trusted Website for all Learning Needs by
Students, Graduates and Working Professionals
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http//www.magnifictraining.com
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http//www.magnifictraining.com