Facility Management services

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Facility Management Services
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Facility management services encompass multiple
specialities to ensure the functionality of the
built environment by integrating people, place,
process, and technology.
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Facility management makes sure corporate and
regulatory conformity plus the proper operation
of all the facets of a building to create the
finest optimal, safe, and cost-effective
environment for the inhabitant to function. This
is accomplished by managing the following
activities.
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Health and Safety IssuesThe facilities
management department in an organisation that is
required to control and manage the many
safety-related issues. Inability in doing so
could lead to injury, prosecution, loss of
business, and insurance claims. Worse, the
confidence of investors and the customers may
also be shaken by bad publicity that the media so
yearns for.
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Fire Safety ConcernsThreats that arise from
breakout of fire have one of the highest risks to
loss of life, and the possibility to damage, or
the even end of business. The facilities
management department will have in place
maintenance, inspection, and testing for all of
the fire safety gear and systems, keeping reports
and certificates of conformity.
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Security IssuesFor any organisation, in this
current volatile world scenario, security is of
paramount importance to protect the employees and
the company, and most times this falls under the
wings of the facilities management department,
especially this includes the maintenance of
hardware infrastructure.
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Maintenance, Testing, and InspectionMaintenance,
testing, and inspection schedules are needed to
make certain that the organisation is safely and
efficiently operated, to maximize the life of
equipment used, and also to reduce the risk of
breakdown. There are also statutory requirements
that are needed to be met. The work is
premeditated, frequently using a computer-aided
facility management system.
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Housekeeping and CleaningCleaning operations
are often undertaken after business hours, but
stipulation could be made during times of work
hours for the cleaning of toilets, stocking up
consumables like soaps, toilet rolls, room
fresheners, etc., and also debris picking and
immediate response. Cleaning is planned on an
hourly, daily, weekly, and monthly basis.
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OperationsThe facilities management department
has the duty of running of the building, day in
and day out. These tasks may be subcontracted or
accomplished by directly-employed personnel.
This being a policy issue, but because of the
immediacy of the response needed in many of the
activities concerned, the facilities manager will
need to keep tight control, most times
necessitating daily reports or an escalation
system in place.
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There are a few issues though that requires more
than just periodic maintenance for instance,
issues that can halt or hinder the productivity
of the business or those that have safety
inference. Many of these are handled by the
facilities management help desk. The help desk
can be contacted either by telephone or E-mail.
The reply to help desk calls are prioritized but
could be as simple as lights are not working, too
hot or too cold, rain water logging, coffee
spills, photocopier jammed, critter intrusion,
vending machine problems, etc.
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Help desks may also be used to book meeting
rooms, bike and car parking spaces, and a lot of
other services, but this most of the times
depends on how the facilities department is
organised. The facilities department may be
divided into two sections, often referred to as
"soft" and "hard" services. Soft services would
include reception, post room, cleaning, etc.,
whereas hard services include mechanical and
electrical services.
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TenderingThe facilities management team will
look to periodically re-tender their contracts,
or at the very least standardise them to make
sure that they are getting value for money. In
order for this to happen, it is essential to have
an up-to-date list of equipment or assets to send
out with the tenders. This information is most
times kept on the same computer as the
maintenance schedule and updating may be
overlooked as equipment gets changed, replaced,
or new items installed. The asset register is
also a vital tool for budgeting, used to for life
cycle costing and for capital expenditure
forecasting.
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Commercial Property ManagementThe building may
be owned by the occupier or leased. Leased
properties will be subject to periodic rent
reviews.
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Business Continuity PlanningEvery organisation
should have in position a continuity plan so that
in the occurrence of a fire or major failure, the
business can recuperate quickly. In huge
organisations, there could be a situation where
the staff would need to move to another site that
has been set up in order to model the existing
operation. The facilities management department
would be one of the main players should it be
essential to move the business to a recovery
site.
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Space Allocation and ChangesIn a lot of
organisations, workplace structures are subject
to repeated changes. This process is referred to
as churn rate, shown as the percentage of the
staff shifted during a year. These shifts are
usually planned by the facilities management
department using computer-aided design. Apart
from meeting the needs of the business,
conformity with statutory requirements related to
office layouts include the minimum amount of the
space to be provided per staff member fire
safety arrangements lighting levels signage
ventilation temperature control, and welfare
arrangements such as toilets and drinking water.
Consideration may also be given to vending,
catering, or a place where staff can make a drink
and take a break from their desk.
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The BIG QuestionNow the BIG question! Where can
you find a company with expertise in facility
management services in India, and better, in our
very own city of Hyderabad? The answer is
Accuprosys. Accuprosys is one of the best
facility management service companies in India
that you can come across. They have a great
reputation, backed up by not just plain words,
but by their history of quality work, and they
have carved a niche for themselves in facility
management services.