Title: Key holding services Wolverhampton
1London Office100 Marylebone RoadYork
GateLondonNW1 5DX
Head OfficeCougar House, Sapcote Trading
CentrePowke Lane, Cradley HeathWest Midlands
B64 5QR
tel 0844 85 666 85 fax 01384 565 668email
info_at_cougarmonitoring.com
2About The Cougar Monitoring
Cougar Monitoring is established in 1996 by two
senior ex-police officers, Cougar has grown into
a premier supplier of security solutions
throughout Europe, to businesses and consumers
alike. Cougar Monitoring pride ourselves on
using industry leading technology and highly
trained staff to provide a safe and reliable
service.
3Cougar Monitoring Services -
- CCTV Monitoring
- Fire Intruder Alarm Monitoring
- Manned Security Guarding
- Keyholding Response
- Lone Worker Protection
- Vehicle Tracking
- Void Property Protection
4CCTV Monitoring -
Accredited to NSI Gold standard, our state of the
art monitoring station provides a full range of
intelligent monitoring packages tailored to give
you best value from your detector activated CCTV
solution.
Commercial, industrial or residential, we
pro-actively work with our customers to improve
detection rates and reduce false activations.
5Alarm Receiving Monitoring -
Our 24 hour Alarm Receiving Centre (ARC) provides
fast effective management for all of your alarm
signals, from graded intruder systems through to
fire alarms and lone worker devices.
- We are able to offer a monitoring solution for
all standard transmission systems, including - Digital Communicators and panel modems
- DualCom
- Redcare
- IP Transmission Systems
6Manned Security -
Our screened, licensed and trained officers are
supervised and managed by our highly experienced
management team. We provide quality people to
deliver an exceptional service to all our
Customers across a whole spectrum of disciplines.
We have a level of staff retention which is one
of the best in the industry. This stability is a
key factor in ensuring we provide the best
possible service to meet your needs.
7Key Holding Emergency Response -
Our experienced response teams are trained to
fully investigate the reason for the activation
and manage the situation on the ground. We
interact with our Customers after every
activation to ensure that the cause for the
activation is understood.
Our service partnership with national key holding
supplier NSA has enabled us to expand our
response network to give you a fast effective
service wherever you are in the UK.
8Lone Worker -
Our operators are trained to deal with all
situations that lone workers find themselves in,
from accident to duress. Our services include
everything from basic observation to handling
emergencies, in line with individual
pre-determined action plans.
Lone Worker Facility is a
constant monitoring system to prevent minor
incidents becoming serious. Cougar Monitoring are
able to carry out various health safety
check-call facilities for your Lone Workers,
ensuring that your personnel are safe and sound.
This protective service is designed to protect
staff when they are at their most vulnerable and
to guarantee that they will always be monitored
whenever they are working.
9Message Handling
When your business closes at the end of the day
your customers still require a professional
service. Using our 24 hour Alarm Receiving Centre
to handle your out of hours calls gives you that
capability. Our operators can answer the calls in
your company name, take the details of the call
and escalate to the relevant person at the
relevant time. We offer this service to our
customers outside of normal office hours.