sap crm technical online training

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www.KeenTechnologies.com
Keen To Success
E-Mail trainings_at_keentechnologies.com
5 Meadow St, Naugatuck, CT 06770, United States
INDIA91-9989754807
U.S.A1 347-952634,U.K44 (0) 1296 290501
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www.KeenTechnologies.com
Keen To Success
About Us
Keen IT Technologies Pvt Ltd. is one of
the leading IT training Institutions, located in
Hyderabad with the objective of providing a
Training services for various requirements in IT
industry. We deliver corporate trainings as per
the student requirements colonize and innovator
of global eLearning solutions and providing
technology enabled online training for
individuals and corporate educators. We have
highly talented faculty in their respective
courses. We furnish with online training given us
an edge on numerous Technologies.    
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www.KeenTechnologies.com
Keen To Success

• Sap CRM Technical ONLINE TRAINING
• Keen technologies offers Job oriented Sap CRM
  Technical Training by 10 Years Real Time Expert
  In USA , Canada, Australia, India, Singapore, UK,
  Free Demo,100 Live Projects come with vast work
  experience.

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www.KeenTechnologies.com
Keen To Success

• Our Online Training Features

• Online training by certified
• experienced Trainers?
• Training with Real time Scenarios
• 24/7 Access to SAP training System
• Certification Oriented Material, E-Books,
  Online Doubts Clarification
• Video Navigation Files
• Audio/Visual Presentations
• Certification Preparation Guidance /Mock Tests
• Computer Based Training Files
• Exploring the phases of the Full Life Cycle
  Implementation

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www.KeenTechnologies.com
Keen To Success

• Sap CRM Technical Online Training Overview

What is CRM Technical ? Customer relationship
management (CRM) is a widely-implemented strategy
for managing a companys interactions with
customers, clients and sales prospects. It
involves using technology to organize, automate,
and synchronize business processesprincipally
sales activities, but also those for marketing,
customer service, and technical support.The
overall goals are to find, attract, and win new
clients, nurture and retain those the company
already has, entice former clients back into the
fold, and reduce the costs of marketing and
client service. Customer relationship management
describes a company-wide business strategy
including customer-interface departments as well
as other departments.3 Measuring and valuing
customer relationships is critical to
implementing this strategySAP CRM Technical is
different from CRM Functional in that this
training involves handling the Web UI
configuration and customization specifically to
suite the requirements of the business
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www.KeenTechnologies.com
Keen To Success

• Sap CRM Technical Online Training TOPICS

• SAP CRM Technical ( Web UI Middleware )training
  Details
• I. Basics of SAP CRM
• Basic SAP GUI Navigation
• Introduction to SAP CRM
• CRM Functional Overview
• Master Data
• Transactional Data
• II. Object Oriented ABAP ( OO ABAP )
• Classes
• Methods
• Inheritance
• Polymorphism
• Interfaces
• Events
• Exceptions ( Class Level Method Level )
• Building Global Class
• III. BSP ( Business Server Pages )

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www.KeenTechnologies.com
Keen To Success

• Page Flow Logic
• MVC ( Model View Controller )
• IV. CRM 2007 Web UI
• Generic Interaction Layer ( Basics )
• Business Object Layer
• Presentation Layer
• Simple Objects
• UI Component Development and Enhancement Concepts
• Views
• View Sets
• Custom Controller
• V. CRM 2007 Web UI .. ( Continued )
• Window.
• Navigation Links
• Component Interface and Usage of Components
• Cross Component Navigation
• Editable Overview Pages
• Form View
• Table View

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www.KeenTechnologies.com

• VI. CRM 2007 Web UI .. ( Continued )
• Component Set
• Enhancement Set
• Enhancement of Generic Interaction Layer
  Component
• Component Enhancement Examples.
• Global Data Context
• Pop up Windows
• UI Configuration
• Transaction Launcher.
• VII. Profitability Analysis Configuration
• VIII. Easy Enhancement Workbench
• IX. Actions
• X. BADI
• XI. Middleware
• Introduction to CRM Architecture and Middleware
• Connection to SAP Back-end system to as SAP CRM
  System
• CRM Middleware / Administration Console
• Messaging BDOC.
• Initial Load

Keen To Success
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If you require any further information please do
not hesitate to contact us please
feel free to mail us for demo session or call _at_
9989754807
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