Amazing dresses

1
(No Transcript)
2
ABOUT US

• Since our launch in 2011 Trendy
  Clothing's has been selling the latest wholesale
  ladies fashions, Trendy stock 100s of styles,
  many of which are manufactured by us in the
  UK. Trendy Clothing's is a fresh and vibrant
  online store that aims to stay on top of the
  latest trends in order to provide our customers
  with the best that the fashion world has to
  offer. We have fast established ourselves as a
  reputable and reliable company that is able to
  stand toe-to-toe with some of the most well-known
  online fashion retailers.
• Trendy Clothing has an in-house design team
  and can manufacture to any specification.  We can
  also produce our styles with your branding MOQ
  is approximately 200pcs per style/colour.    

3
FREQUENTLY ASKED QUESTIONS

• FAQs
• If you can't find the answer to your question on
  this page, please contact Customer Services
  at CS_at_Trendyclothing.co.uk
• 1. Why should I create a user profile at Trendy
  Clothing ?
• Before placing an order, you need to create
  a user profile. When you log in to your user
  profile, your personal details are already stored
  so that you don't have to enter them again when
  placing a new order.
•  
• 2. I forgot my password / username - can you
  help me?
• If you forgot your password, just click the
  Forgot password link and we will send you an
  email with information on how to reset your
  password. A forgotten username can be retrieved
  directly via email.
•  

4

• 3. How do I sign up for the Trendy
  Clothing newsletter?
• The easiest way to sign up for our
  newsletter is to set up a Trendy
  Clothing account. You don't have to buy anything,
  but when you do want to start shopping, this will
  give you a head start and make your order process
  a lot quicker. Alternatively, you can sign up for
  our newsletter straight from the homepage without
  setting up an account.
•  
• 4. What if my parcel is lost? Will I get
  reimbursed?
• If you have not received your order, we
  will need to raise a full investigation with our
  couriers which can take up to 2 weeks to confirm
  with them that you have not received your
  parcel. Once we can confirm this, we can either
  refund you or re-dispatch your order (stock
  willing).
•  
• 5. Am I still able to return my item if there is
  make-up around the neckline etc?
• Any unwanted items must be returned to
  Trendy Clothing in a saleable condition.
  Unfortunately any returns which are found to have
  make-up stains on the garment cannot be exchanged
  or refunded unless they are faulty.

5

• 6. Is it safe to order online?
• You can be assured that shopping
  with Trendy Clothing is safe! We are a member of
  "Verified by Visa" and "Secure by MasterCard",
  providing additional security when using your
  payment cards online. We use industry-standard
  encryption systems for potentially sensitive
  information, such as your name, address and other
  critically sensitive information like your credit
  / debit card details. Information passed between
  your computer and our website cannot be read in
  the event of someone else intercepting it.
•  

6

• 7. How much does postage cost and do I need to
  sign on delivery?
• We charge 2.95 for Standard Delivery which
  takes up to 3 working days, 3.95 for a Next Day
  service and 5.99 for a guaranteed Saturday
  service. For Europe we charge 3.95 for Standard
  Delivery and 13 for a next day service. Please
  note next day orders must be placed before 1500
  GMT.  For USA and Canada we charge 15 for a 2 to
  3 days service. Please note next day orders must
  be placed before 1200 GMT. For other
  international orders we charge 16 for a Standard
  Delivery Service.  You do not need to sign for
  delivery, the parcel can be left in a safe place
  or left with a neighbour , and however any
  instructions left for the driver to be left in a
  safe place are only requests and are not
  guaranteed.

7

• 8. Can I track my Parcel?
• Yes, You can Track Your Parcel
•  
• 9. How do I unsubscribe from your newsletters?
• Click the 'Unsubscribe' button at the bottom of
  the email newsletter
•  
• 10. What should I do if I receive an incorrect or
  faulty item?
• We're sorry to hear that you've received an
  incorrect or faulty item. Please contact us
  stating the order number, and further details of
  the issue. One of our customer service agents
  will be more than happy to look into this for you

8
RETURNS

• We hope you are satisfied with all of your
  purchases but if you ever need to return an item,
  you can do so within 14 days from the date your
  parcel was dispatched. Please note, we cannot
  offer refunds on pierced jewelers or on swimwear
  if the hygiene seal is not in place or has been
  broken. Click here to view our full Returns
  Policy.Full return policy

9
DELIVERY
10
CONNECT WITH US
11
(No Transcript)