Pitfalls in providing seamless video conferencing services

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Pitfalls in providing seamless video conferencing
services
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As more employees work in a virtual environment,
they are looking for ways to communicate and
collaborate over video conferencing using mobile
devices. One of the biggest trends in business
today, is to make mobile video conferencing a key
component of any employees technology tool set,
in which they find and use their own technology
and collaboration platform at work.
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Mobile video conferencing solutions let employees
communicate and collaborate from anywhere,
ideally on any device. This ensures usage, since
increasingly, people always have their mobile
devices with them, whether theyre traveling for
business, commuting to and from the office, or
working from home or a remote site. The key for
mobile video conferencing success is to keep it
simple. If users are comfortable with their
devices, and the applications that run on them,
the result is much greater adoption. To enable
this, companies should provide support for
multiple modalities from the same device.
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Over time, the video conferencing industry has
had a difficult time gaining wide spread usage.
Even in the most innovative organizations, there
are underlying issues that hinder the adoption of
video conferencing services. These problems range
from the highly technical to basic user
perception. Once a videoconference is
established, the next issue is the sharing of
data. Solutions with video capabilities are
easier to use and provide sophisticated sharing
and collaboration tools. However, the added
functionality does not make up for the lack of
video quality and capability.
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Protection against hackers, viruses and spyware
are a requirement for all organizations.
Implementing the required, additional layer of
security is a major reason most video conferences
never occur. Desktop videoconferencing solutions
utilize typical Internet connections. However, if
there is a requirement to connect to a
videoconferencing room or if HD is a requirement,
most desktop solutions fall short. Furthermore,
desktop video solutions do not adhere to any
standards.
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Video conferencing services let companies create,
host, and join online meetings completely free.
Nowadays, it's not a problem which kind of
hardware or operating system the company uses.
Most of the free video conferencing services are
web-based and easy to use. There is no need to
install anything on hard disk, and one can use
any computer or mobile device.
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Video conferencing services integrate free
features such as the ability to make VoIP phone
calls, do screen-sharing, record sessions,
transfer files, or white boarding. To select
which one of the services is the best for their
needs, there are some basic criteria. Feature to
record conference session for later review or
publishing, ability to text-chat other
participants and other features like file
transfer, screen-sharing, live annotation, white
boarding, etc.