Emerging Trends In Marketing Strategy

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Emerging Trends InMarketing Strategy
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2 Way Communication
Healthy communication has always been a two-way
process. Until now the communication was only
present from a business to a customer/client. How
ever, businesses are involving customers/clients
into communicating with them through various
ways. Using social media is one of the options
whereby customers/clients can now interact with
businesses.
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Using Customer Data
Customer data has always been a helpful tool for
businesses to form their strategies. Now with
the presence of CRM technology, a business can
easily use data mining and get information about
customers. Moreover, they can also predict
customer trends.
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Providing Customer Support
Nowadays, it has become a trend to create an
online forum and invite customers to join
it. Using this technique, customers can join and
support each other when the need arises. This
would generate a whole lot of customer
satisfaction and above all cut down customer
support costs.
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Building Customer Loyalty
It is one thing to bring in customers towards
your business and another thing to retain them
into your fold. Businesses nowadays are
involving customers through various interactive
programs and attempting to retain them. Making
them feel special is a sure way to keep them in
the base.
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Contact Information
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including custom inflatables, banner flags etc,
contact us 6980 Corte Santa Fe, San Diego, CA
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