microsoft dynamics crm technical online training

1
Microsoft Dynamics CRM Technical
ONLINE TRAINING

• Online classroom Corporate
• Training certifications placements
  support
• CONTACT US
• MAGNIFIC TRAINING
• INDIA 91-9052666559
• USA 1-678-693-3475
• info_at_magnifictraining.com
• www.magnifictraining.com

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Microsoft Dynamics CRM Technical
ONLINE TRAINING

• Course Content
• MSCRM Basics
• Customizing RDL files with Business Intelligence
  Studio (Basic)
• Marketing Automation in Microsoft Dynamics CRM
  2011(80290A)
• Sales Management in Microsoft Dynamics CRM 2011
  (80291A)
• Service Management in Microsoft Dynamics CRM
  2011(80292A)
• Service Scheduling in Microsoft Dynamics CRM 2011
  (80293A)
• Microsoft Dynamics CRM 2011 Customization and
  Configuration (80294A)

3
Microsoft Dynamics CRM Technical
ONLINE TRAINING

• MSCRM Basics
• MSCRM Introduction
• MSCRM Architecture, Layers and Technology
• MSCRM Basic Navigations
• Accounts, Contacts , Activities

4
Microsoft Dynamics CRM Technical
ONLINE TRAINING

• Customizing RDL files with Business Intelligence
  Studio (Basic)
• Goal Management
• Workflow Creations
• Course Snapshots

5
Microsoft Dynamics CRM Technical
ONLINE TRAINING

• Marketing Automation in Microsoft Dynamics CRM
  2011(80290A)
• Introduction
• Implementing and Managing Marketing Campaigns
• Analysis, Reporting and Goals

www.magnifictraining.com
6
Microsoft Dynamics CRM Technical
ONLINE TRAINING

• Sales Management in Microsoft Dynamics CRM 2011
  (80291A)
• Introduction
• Working with the Product Catalog
• Sales Order Processing
• Analysis, Reporting and Goals

www.magnifictraining.com
7
Microsoft Dynamics CRM Technical
ONLINE TRAINING

• Service Management in Microsoft Dynamics CRM
  2011(80292A)
• Introduction
• Working with Cases and Contracts
• Using the Knowledge Base
• Working with Teams and Queues
• Analysis, Reporting and Goals

8
Microsoft Dynamics CRM Technical
ONLINE TRAINING

• Service Scheduling in Microsoft Dynamics CRM 2011
  (80293A)
• Introduction
• Advanced Topics

9
Microsoft Dynamics CRM Technical
ONLINE TRAINING

• Microsoft Dynamics CRM 2011 Customization and
  Configuration (80294A)
• Business Units and Security Roles
• Configuring Users and Teams
• Customizing Microsoft Dynamics CRM Overview
• Customizing Fields
• Customizing Entities

10
Microsoft Dynamics CRM Technical
ONLINE TRAINING
Microsoft Dynamics CRM 2011 Customization and
Configuration (80294A)

• Customizing Relationships and Mappings
• Customizing Forms, Views and Charts
• Configuring Field Security
• Configuring Auditing
• Configuring Solutions

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