Corporate and Online Reputation Management

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Corporate Online Reputation Management
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About Us

• We believe if individuals need to have a good
  image, so do businesses. We make you look good,
  online.
• Reputation Circle is a one-stop destination for
  businesses that want to maintain a clean image
  online. We, with our online reputation and brand
  management techniques, make people see you in a
  good light, especially if there are posts that
  are tarnishing your image. We let you control
  peoples perception of you, when they look for
  you online.

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Corporate Reputation Management

• An observers collective judgments about a
  corporation is termed as Corporate Reputation.
  Level of credibility, trust, responsibility and
  reliability from stakeholders about an
  organisation is reflected in the process of
  building high Corporate Reputations.
• As the common saying goes, that trust is always
  earned and can never be claimed, same goes for
  businesses. It is an ongoing process focused on
  understanding stakeholder perceptions and
  expectations with constructive responding.

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Corporate Reputation Worth?

• Maintaining relations with stakeholders for
  broader support including

• Investment
• Credit
• government backing as opposed to interference
• trust, partnership, loyalty, sponsorship,
  authority and autonomy
• Latitude and forgiveness

• Decent relations and goodwill with stakeholders
  to constantly keep up to the expectations

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Managing Website/Online Reputation?

• Steps

• Avoid these mistakes

• Search
• Buy Domain name
• Collect content together
• Join Social Networks
• Optimise presence on sites
• Share Information

• Do not take too long in responding to your
  clients.
• No need to retaliate.
• Maintain trasnparency.

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Rebuilding Online Reputation

• Keep track of your FaceBook page and social sites
  .
• Respond as quickly as possible.
• Talk to your customers giving them appropriate
  assurance of conduct.
• Respond, calmly.
• If at fault, apologies.
• Dont do anything thats against your core
  values.
• Communicate well do not divulge too much into
  any controversy, but do keep the customers in the
  loop.
• Use social media to give off an impression that
  you are actually trying to work on a resolution.

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Contact Details
Address Phone Email Website
Facebook
Level 1.03, 29-31 Lexington Drive Bella Vista,
NSW 2155 1300 760 363 info_at_reputationcircle.co
m.au http//www.reputationcircle.com.au https
//facebook.com/reputationcircle