Title: Aarkstore - Software Services Research Digest H1 2014
1Aarkstore - Software Services Research Digest H1
2014
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2 Aarkstore - Software Services Research
Digest H1 2014
-
- The Software Services Research Digest is a
digest of all the most important - market research in the software industry each
quarter available as an annual subscription. It - covers areas such as IT Outsourcing, IT Services,
Telecom, BPO, CRM, HRM, SaaS, Software, - Cloud, On-shoring, Off-shoring, Export, System
Integration, Application Outsourcing, and - companies such as SAP, HP, Oracle, Accenture,
IBM, TCS, Fujitsu, NTT, Capgemini, CSC, Infosys. - Information is gathered from over 50 sources
including associations, consultants, market - intelligence companies, investment banks, and
industry participants. It covers the software
services - (primarily outsourcing) and software as a service
globally. -
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3-
- Updated quarterly, the Digest allows you to
- Quickly update yourself on the latest research
findings, gathered and organised for you. - Get our Expert Analysts perspectives on the
latest research. - Link through to the original research to review
or purchase. -
- Executive Summary
-
- Software as a Service is the hottest part of the
IT services market according to the Software
Services Research Digest H1 2014. The market is
expected to see growth in excess of 20 per annum
over the next 3-5 years, becoming a 100bn market
by 2018. The SaaS model is expanding to drive all
parts of the enterprise, including Enterprise
Resource Planning (ERP), which support processes
across organisations, Business Intelligence (BI)
functions which access and analyse data and even
System Management which controls the companys IT
infrastructure itself. - The market for IT outsourcers and services
companies is less buoyant. It is suffering from
negative public opinion in Western economies ,
and increasing competition as new locations put
pressure on the existing hubs. However there is
still reasons for optimism. Corporates are
spending more on automation, analytics of data
and technologies to communicate with their
customers than ever before, creating a huge
opportunity for service companies to benefit from
this trend.
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4- Some highlights from the Digest include
-
- IT Organizations Moving To OPEX Model For
Managing Their IT - India Leads Global Computer Services Exports
- The US The Leading Importer Of Global Computer
Services - Asia Pacific Offshore Services Providers Face
Increasing Competition - ISS Tops Global Outsourcing Company Rankings
- Insurance Industry To Witness The Fastest
Growth In IT Investments - Emergence Of Non-voice Customer Support Creates
Challenges For Corporates And Opportunities For
Outsourcers -
-
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5Table of Contents
- 1_IT Services
- 1.1._The Application Development Market Leads The
IT Services Industry - 1.2._Growth The Key Differentiation for Software
and Online Service Companies - 1.3._Global Ranking IT Services Providers
- 1.4._India Leads Global Computer Services Exports
- 1.5._The US The Leading Importer of Global
Computer Services - 1.6_The US IT Services Industry is Fragmented
- 2_Software as a Service (SaaS)
- 2.1._Overall SaaS Market Growing Strongly
- 2.2._IT Organizations Moving to OPEX Model For
Managing their IT - 2.3._IT Project And Portfolio Management (PPM)
SaaS Market Shows Strong Growth - 2.4._Hybrid SaaS-based Enterprise Content
Management (ECM) Systems Attractive - 2.5._SaaS-Based Enterprise Resource Planning
(ERP)Set For Rapid Growth 2013-2018 -
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6Table of Contents
- 2.6._Mobility Key in Enterprise Resource Planning
Market - 2.7._Streamlining HR Function and
Cost-Effectiveness of Talent Acquisition to Drive
SaaS Based Human Resource Management (HRM) Market - 2.8._System Management SaaS to Gain Customer
Acceptance - 2.9._CRM Applications Moving to A Pay-Per-Use
Subscription Model - 2.10._Increased Volume Of Enterprise Data Drives
The Market For SaaS-Based Business Intelligence
Services - 3_IT Outsourcing
- 3.1._Organizations Move Towards IT Outsourcing
- 3.2._ISS Tops Global Outsourcing Company Rankings
- 3.3._Asia Pacific Offshore Services Providers
Face Increasing Competition - 3.4._Emerging Alternatives Slowdown Growth of
Canadian Application Outsourcing Services - 3.5._The UK Population Has A Low Opinion of The
Outsourcing Industry - 3.6._UK Becoming A Global Strategic Hub for
Outsourcing
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9- Aarkstore - Software Services Research Digest H1
2014 - Published Aug 2014 19 Pages
Format Price
PDF 350
Global Licence 750
DataPack 1500
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