What is Voice Broadcasting? - PowerPoint PPT Presentation

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What is Voice Broadcasting?

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Voice broadcasting is a communication technology developed in the early 1990’s. With the ability to initiate a large number of telephone calls simultaneously, a voice broadcast can reach be created and delivered to thousands of points of termination at the same time. – PowerPoint PPT presentation

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Title: What is Voice Broadcasting?


1
What is Voice Broadcasting?
2
  • Voice broadcasting is a communication technology
    developed in the early 1990s.
  • With the ability to initiate a large number of
    telephone calls simultaneously, a voice broadcast
    can reach be created and delivered to thousands
    of points of termination at the same time.
  • Broadcast technology of this type is now commonly
    employed in many business settings as well as a
    means of connecting with people during political
    campaigns and even emergency situations.

3
  • Sometimes referred to as blast broadcasting, the
    process of creating and executing a voice
    broadcast requires several components in order to
    function correctly.
  • First, there must be a source of telephone
    numbers to use for the dialing phase of
  • the broadcast.
  • A digital recording of the message that is to be
    delivered must also be created in advance.

4
  • While voice broadcast systems vary somewhat in
    design, most of them are configured to allow each
    telephone number in the call database to be
    dialed at regular intervals until a connection is
    established.
  • Using voice recognition software, the automated
    message begins to play as soon as the system
    detects that the line has been answered. If a
    line fails to connect due to a busy signal or
    continual ringing with no answer, the phone
    number is returned to the queue and is redialed
    several minutes later.

5
  • Today, there are also ways to create a more
    robust platform that makes it possible for the
    recipients of a voice broadcast to respond by
    using the touch tone keypad on their phones to
    respond to questions, hear the voice broadcast
    again, or be transferred to a live attendant.

6
  • Businesses may use voice broadcasting as a
    promotional tool, alerting existing customers of
    new product or service offerings.
  • Some municipalities use broadcast technology as a
    means of providing citizens with important data
    in the event of a natural disaster or other
    emergency.
  • For essentially any situation where there is a
    need to dispense information quickly to a large
    group of people, voice broadcasting is a highly
    viable option.

7
  • Article Source www.wisegeek.com
  • Image Source welcorp.com
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