Enterprise CRM Mobility Solution – A Boon PowerPoint PPT Presentation

presentation player overlay
About This Presentation
Transcript and Presenter's Notes

Title: Enterprise CRM Mobility Solution – A Boon


1
Enterprise CRM Mobility Solution A Boon
  • By
  • SPEC INDIA

2
Customer Relationship Management
  • CRM - todays reigning solution to effective and
    efficient business strategies and functioning.
  • Deals not only with quantified data and
    statistics but handles subjective information
    along with relevant categorization of involved
    objects.
  • Depends on diverse factors depending upon on the
    role and responsibility of the entities involved.
  • Major focus of any CRM system is sales tracking
    and monitoring, sales forecasting and long term
    planning for various sized businesses.

3
Customer Relationship Management
  • Major users of any CRM system are going to be the
    business owners, management and the sales team /
    field staff.
  • Such a CRM solution
  • helps the end users understand the priority of
    the organisation and maximizes ROI with minimal
    rework and errors.
  • helps businesses achieve their goals with the
    right mix of vigour and intelligence.
  • Today, with the increase and monopoly of mobile
    devices, it is to be unstated that these CRM
    systems are all with mobility based support and
    mobility driven.

4
CRM Its Most Wanted Features
5
CRM Its Most Wanted Features
  • Taking care of competition analysis and
    capturing, detailed and customized feedback
  • Providing extension to dealers/sub dealers
  • Monitoring business through various trade
    channels
  • Spot billing and 3rd party application
    integration like SAP or ERPcheck
  • Update stock availability at store, at warehouse
    goods in transit
  • Cross platform compatibility

6
CRM Its Most Wanted Features
  • Ability to access back office data in real time
  • Eliminates administrative time and thereby saves
    on cost attached to time
  • Increase in field visibility and close watch on
    competition
  • Generation of dynamic graphical MIS dashboard
    reports for various levels
  • Route plan approvals and auto approvals in case
    of delay than stipulated time frame
  • Employee messages through application and task
    management

7
Mobile CRM An Introduction
8
Mobile CRM An Introduction
  • Mobile CRM Solutions assist organizations to add,
    edit and manage their interaction and
    relationships with current prospective
    customers.
  • CRM Mobility works through mobile applications on
    many handheld and mobile devices.
  • CRM Mobile are two powerful tools, enterprises
    look for today, to enhance productivity and
    profitability.

9
Why Mobile CRM?
  • Perfect identification of target audiences
    because of accurate and real time information
  • Focussed marketing efforts thereby reducing cost
    of ownership
  • Maximized ROI
  • Enhanced visibility of the customer and customer
    satisfaction
  • Sales Forecasting and Analysis
  • Added advantage over competitors

10
SPEC INDIAs Renaissance eCRM solution
  • This CRM / SFA solution encompasses the
    enterprise workflow for a diversity of audiences
    like sales teams, service and maintenance teams,
    dealers and distribution channels
  • Inclusive of dealers, it also possesses 3rd party
    legacy system integration
  • Aims to change the companys ROI equation and
    achieve voluminous savings in administration of
    the sales teams
  • Majorly contributive in enabling companies
    achieve ROI in just 4 months, for which proven
    statistics are available

11
Thank you
To know more about Renaissance Enterprise CRM
Solution Visit the link below and schedule a FREE
DEMO www.ecrmsolutions.co
Write a Comment
User Comments (0)
About PowerShow.com