Pass4sure 210-060 Exam Papers

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The Future of Communications
Christopher ThompsonSenior Director, Solutions
MarketingCisco
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Time Magazine Person of the Year 2006 You.
Yes, you. You control the Information Age.
Welcome to your world.
For seizing the reins of the global media...
Founding and framing the new digital democracy...
Beating the pros at their own game
Time Magazines Person of the Year 2006 You
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A New Generation of Empowered End Users
Innovation
The next generation of information workers will
expect a highly visual, connected, contextual
information workplace they can take anywhere.
- Forrester
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One Time Zone, Real Time
Working Moments
Mobility and Uniformity of Experience
Security and Governance
New and Changing Regulations
Business Continuance
AND
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Your ability to hire and retain employees is at
risk

• Weve entered a new era
• The post-desktop era
• The post-email era
• The post-fixed workspace era
• Collaboration replaces transactional
  communications
• Every media, every time, every device, and
  everybody

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Government in Transformation

• Contextual, Virtual, Secure
• Architecture of participation

• Agile business
• Anytime, anywhere
• Work _at_ home
• Global talent

• Grassroots innovation
• Personalization
• Consumer within

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Consolidation, Competition and Collaboration in
Unified Communications
IP Telephony
IM/Web Conferencing
Mobile/Centrex
Video Conferencing
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Consolidation, Competition and Collaboration in
Unified Communications
IP Telephony
IM/Web Conferencing
Mobile/Centrex
Video Conferencing
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Social Networking Drove the First Phase of the
Human Network
Collaboration is Driving Business Process Change
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Every Experience is Delivered by the Network
Everywhere, every time, every device, every
media, everybody!
Intelligent Network
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Collaboration begins in the workspace
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Collaboration Demands Open
Devices
Applications
Networks
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Enterprise 1.0 A World of Silos

• Individual user constantly struggled to reconcile
• Network silos
• Different networks - different contexts
• Application silos
• Cut and Paste application integration
• Collaboration silos
• Do you see what I see?
• Why not?
• Time spent reconciling took away from time
  productively collaborating

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Enterprise 2015 A World of Collaboration

• Empowered users rely on multi-dimensional
  collaboration
• Workgroups
• Consistent, shared and immediate view of relevant
  workgroup context
• Applications
• Seamless interfaces
• Mash-Ups, SOA
• Integrated Network Services
• Enable collaborative applications
• Collaborating to achieve common goals
• Anywhere, any device, anytime

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Case Studies in Unified CommunicationsCisco
Systems
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Unified Communications at Cisco
Deployment Summary

• 256 locations covered
• 25 Cisco UCS Clusters
• 78,000 IP Phones
• 59,000 Cisco UnityVoicemail boxes
• 17,000 Video Telephony Advantage users

Now Happening

• Expanding audio conferencing with video
• Home office IP Telephony extensions
• Global IP Telephony apps

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Unified Messaging at Cisco
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Unified Contact Centers at Cisco

• Cisco web collaboration option
• Centralized or Distributed treatment queuing
• 30K / month saving on Tie Lines 19K / month
  savings on Carrier Routing
• Reduced IT Client Admin Support
• Reduced Phone Transport Expenses
• Rapid deployment of new applications

Now Happening

• Customers handled in a customized fashion
• Web usage knowledge capture at the call centre

Benefits
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Video Rich Media Communications at Cisco
Now Happening

• Video-enabled IP Communicator
• Conferencing Integration
• Unified Client
• Converged SIP/SCCP desktop video dial plan and
  solution.
• Blogs / Wikis

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Cisco TelePresence
The Future

• New Business Models
• Multipoint Conferencing
• Business to Business

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