Track Force Feature in ASSET Mag*

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Track Force Feature in ASSET Mag

• Dirk Jones the former managing director of
  Servest Security is now the managing director of
  Track Force South Africa. Track Force is the
  leading provider, in the management of security
  officers, with the most advanced security
  software system in South Africa today.
• The software is a web based platform with a cell
  phone App integration and NFC/GPS tracking. The
  data collection App is downloaded from the Google
  Play Store and can be used on any Android cell
  phone or tablet with NFC (Near Field
  Communication). The app is used by a security
  officer to gather data into the system. The
  security monitoring software is cloud based which
  make it easy to access and no interaction with
  the customers IT system is needed. The system is
  primarily use as a security management tool.

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The functionality of the software is as
follows Data collection and automatic reporting
Web based Occurrence Book GPS and NFC tag
tracking of security officers, push to talk
communication, panic button visitor registration,
booking on and off duty of officers, site
instructions and SLAs Emergency functions. Data
collection and automatic reporting Trackforce
software increases the speed and accuracy with
which a property owner can manage a facility. The
software is flexible in the gathering of data
through forms which can be created by the admin
user. These forms can be completed by the
security officer with access to the system on a
cell phone or tablet. The types of forms that can
be created are lighting, lift and maintenance,
lost and found, incident, accident, fire, health
and safety, most facility reports can be created
and once filled in, can be automatically stored
in the online Occurrence book for future viewing
or emailing. If the system is used throughout a
property portfolio all reports can be
standardized. The security officer can take a
photo or video at the time of gathering the data
into a report and these photos and videos are
automatically placed into the report in the
correct relevant position. The reports can be
viewed or emailed daily, weekly, monthly or
yearly and in a graph format if required.
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Web based Occurrence Book The online real time
OB can be populated both through the cell phone
and web page system. All information is stored in
the cloud and can be viewed or emailed
automatically.
4
GPS and NFC tag tracking of security officers The
officers are tracked at the monitoring centre by
GPS or NFC tagging in real time. When an officer
is scheduled to go on a patrol and when he tags
the tag with the back of the cell phone then a
predetermined message appears on the screen
instructing the officer to perform certain
functions. At tag 1 the officer could be
instructed to complete a lighting report or take
a photo/video of a locked gate. Once the officer
has completed the task at tag 1 the photo/video
or report will automatically and immediately be
visible in the monitoring centre. At all times
the monitoring centre can monitor the officers
movements and tag 2 the officer can received new
instructions. There is no limit to the number of
tags or reports which can be scanned in a patrol.
Once a patrol has been completed an automatic
email can be sent to the relevant manager. Push
to talk The officer can communicate with the
control centre by using the push to talk
function. Panic button The system has several
ways of notifying the monitoring centre of an
emergency, Firstly, the officer can press the
panic button on the system, secondly he can shake
the cell phone and the panic will count down if
he does not respond then a panic will be sent and
lastly there is a timer based panic alert.
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Visitor registration Visitors can be
pre-registered or registered on the system
through the web based software. Tenant list can
also be added into the system to allow speedy
access. All visitors details are automatically
saved in the online OB.
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Booking officers on and of duty Officers can be
booked on and off duty on the system and the
property company can receive a monthly officer
attendance report automatically. Site
instructions and SLAs All site instructions can
be loaded onto the system and all officers can
view new procedures on the cell phones or tablets
immediately. Patrol routes can also be loaded on
the system. A change in procedure can be sent to
the cell phone app automatically. Emergency
functions On the cell phone app an officer
simply presses the emergency function and a list
of predetermined emergencies will appear, any
type of emergency can be loaded by the property
company. If a fire breaks out the officer presses
the fire emergency and he has the option to take
a photo or write a message or simply press send.
The message is automatically sent via SMS or
email or both to as many numbers or emails that
have been loaded on the system to receive that
type of emergency. Article Resource
http//www.trackforce.com/trackforce-feature-in-as
set-mag/