Title: MKT 571 Week 3 Quiz Complete Assignment Help
1 MKT 571 Week 3 Quiz
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2- 1.Most new-product activities are devoted to
- introducing backward integration
- changing the target markets
- improving existing products
- changing the existing market dynamics
- 2. Which of the following is the best example of
a new-to-the-world product? - Tata Motors, an Indian automobile company,
acquires Jaguar to extend its business - Kids-Med, a company that produces childcare
products, launches a non-contact thermometer - Walmart, the retail giant, opens new stores in an
underdeveloped African country - Pestorica, a publishing company, decides to
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3- 3.________ is the ability of a company to
prepare on a large-scale basis individually
designed products, services, programs, and
communications. - Interoperability
- Mass customization
- Reverse engineering
- Backward compatibility
- 4. Which of the following will most help service
providers overcome the limitation of
intangibility of services when positioning
itself? - Sharing services
- Using brand symbols
- Working with larger groups
- Cultivating non-peak demand
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4- 5. Which of the following is most closely
related with the organic growth of an
organization? - Developing new products from within
- Increasing productivity of employees
- Acquiring a product or service brand
- Increasing the operational profitability
- 6. When the physical product cannot be easily
differentiated, the key to competitive success
may lie in adding valued services and improving
their quality. The main service differentiators
are ordering ease, delivery, installation,
________, customer consulting, maintenance, and
repair. - ease of use
- technology intensity
- adaptability
- customer training
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5- 7.Services high in ________ are those services
that have characteristics the buyer normally
finds hard to evaluate even after consumption. - credence qualities
- trial qualities
- search qualities
- experience qualities
- 8. Happy Home Products produces detergents,
toothpaste, bar soap, disposable diapers, and
paper products. This company has a product
________ of five lines. - width
- type
- class
- length
-
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6- 9. Campbell Soups is a newly established company
that specializes in preparing healthy but tasty
food for children under the age of 5. It is
incurring huge production costs, nonexistent
profits, and slow sales growth. The company is in
the ________ phase of its life cycle. - introduction
- growth
- maturity
- decline
- 10. The five product levels constitute a
________. At each level more customer value is
added. - value grid
- demand chain
- business model
- customer-value hierarchy
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7- 11. A dance school in the Bronx teaches
professional hip-hop and salsa. It is
experiencing an increase in student admissions,
which is leading to substantial improvement in
profits. The school is going through the ________
phase of its life cycle. - introduction
- decline
- growth
- maturity
- 12. Poga International, a multinational beverage
corporation, identifies that one of its
competitors is launching an apple flavored drink.
The company decides to launch an apple flavor
brand along with its competitor. What timing
strategy is used here? - Exchange entry
- Parallel entry
- Late entry
- First entry
-
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8- 13. Using the ________ level of the product
hierarchy to market its soups, Campbell Soups
feature the company name first, then the soup
variety on their packaging. - product-family
- product-line
- product-class
- product-type
- 14.It was sunny when Jenny went to class, but by
the time class was over it was raining heavily,
so Jenny stopped by the student store to buy an
umbrella before she walked back to her dorm. In
this case, the umbrella is an example of a(n)
________. - emergency good
- heterogeneous shopping good
- specialty good
- impulse good
-
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9- 15. Which of the following is the level at which
the products primary characteristics operate? - Design
- Durability
- Conformance quality
- Performance quality
-
- 16. One of the ways to change the course of a
brand is to modify the product. Under product
modification, ________ adds size, weight,
materials, supplements, and accessories that
expand the products performance, versatility,
safety, or convenience. - feature improvement
- technological improvement
- quality improvement
- style improvement
-
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10- 17.Marketers must see themselves as benefit
providers. For example, when a shopper purchases
new shoes, he or she expects the shoes to cover
his or her feet and allow him or her to walk
unobstructed. This is an example of what level in
the consumer-value hierarchy? - Pure tangible product
- Potential product
- Basic product
- Augmented product
- 18.Product launches include many tasks and often
take longer than expected. To coordinate
effectively, a planning technique such as ______
can be used. - master scheduling
- key path scheduling
- task scheduling planner
- critical path scheduling
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11- 19. Some firms might delay the launch of their
products until after the competitor has borne the
cost of educating the market. Such an entry is
called ________ entry. - balancing
- strategic pay off
- late
- compensating
- 20. Which of the following steps will help
service firms to increase their quality control? - Adopting differential pricing
- Providing complementary services to customers
- Cultivating non-peak demand
- Standardizing the service performance process
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12- 21. Product-line analysis provides information
for two key decision areas product-line length
and ________. - product-class composition
- product mix-pricing
- popular pricing
- product need family
-
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