Title: Enterprise Social Software – Adding Value to Your Business
1Enterprise Social Software Adding Value to Your
Business
Most of the large corporations around the world
are using Enterprise Social Software for
streamlining communication and enhancing
collaboration between their employees. Read on
about this amazing social medium.
Transparent Office The Social
Software Value Matrix michaeli.typepad.com720 54
0Search by image I think of Enterprise 2.0
adoption as a journey through a succession of
benefits. I've illustrated them in what I call
the "Social Software Value Matrix.
The way businesses are done and managed has
evolved considerably in the past decade. With
rapid developments in the field of Information
Technology, new mediums have been developed,
which tend to streamline nearly all vital
components of business. Enterprise Social
Software is one such innovation, which holds the
key to seamless operations and employee
collaboration, thus promising to add immense
value to any business.
2Enterprise Social Software can be described as a
platform of social networking and collaboration
tools used in large organizations for maximizing
productivity, improving communication, saving
time and promoting collaboration within the
employees. Corporate intranets and other tools
with features like facebook and twitter can be
integrated with main stream media software to
create robust platforms for such activities.
Most of these versatile social software
platforms generally contain employee profiles,
activity streams, document sharing, groups,
discussion forums and micro blogging, helping
bloom employee collaboration and coordination,
resulting in enhanced productivity of the
enterprise. The social platform helps the
enterprise in the following ways
Talent Nurturing Generally employees work in the
field they have been hired for, although they
might be proficient in some other areas as well.
Working on a social software platform, employees
can put forward their opinions and knowledge in
areas other than their domain, helping the
company discover hidden talent within the
organization, which can be further developed to
get the right people work in the right
field. Employee Satisfaction As the employees
get to work on the things they love to do, they
will perform much better as their satisfaction
levels will increase. Moreover it helps the
seniors and peers to know the capabilities of
employees, helping them engage in the work of
their choice. The employees also get the much
needed acclaim and recognition, which helps in
boosting their confidence.
Transparent Office The Social
Software Value Matrix michaeli.typepad.com720 54
0Search by image I think of Enterprise 2.0
adoption as a journey through a succession of
benefits. I've illustrated them in what I call
the "Social Software Value Matrix.
3Better Work Culture The coordination between
various departments of an organization can be
transparently managed as all concerned are
connected through the social platform. This
results in seamless operations, effective
distribution of work, proper monitoring of
progress, besides considerably reducing the blame
game, which is so rampant in large enterprises.
Moreover, the perspective and opinion of
employees can be known by getting their feedback
on all issues. Creation of Knowledge
Repository The employees are encouraged to share
their ideas, plans and vision on the ongoing
projects, which over a period of time creates a
knowledge repository. This ever growing pool of
knowledge and information can be accessed and
used by future employees, as they work on similar
or related projects Optimum Utilization of
Manpower It is common practice for employees to
attend meetings even on small issues, in which
half the time is spent on going through the
proceedings of the last meetings and gauging the
results of the actions taken. Working on the
social software platform, employees need not be
too engrossed in meetings, or writing lengthy
mails of the proceedings, or making presentations
to convey their points. Since all the discussions
are done on the platform, it results in optimum
utilization of manpower. With the above
benefits, the Enterprise Social Software helps in
unlocking the collective power of an
organization, by making it work smarter and
innovate faster with its available resources.
4Thank you