sap sm online training in singapore

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SAP Solution Manager online Training in singpore

• SPECTO IT ONLINE TRAINING
• CONTACT US91 9533 456 356
• Mailinfo_at_spectoittraining.com

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SAP Solman Training Course Contents
1
Basic Settings
2
Work Center
Operations
3
SAP Engagement and Service Delivery
4
Email i info_at_spectoittraining.com CONTACT
US91 9533 456 356
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SAP Solman Training Course Contents
5
Solution Documentation
6
Template Management
Test Management
7
Change Control Management
8
Email info_at_spectoittraining.com
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SAP Solman Training Course Contents
9
IT Service Management
10
Technical Operations
11
Business Process Operations
Maintenance Management
12
Email info_at_spectoittraining.com
5
SAP Solman Training Course Contents
13
Upgrade Management
14
Custom Code Management
Email info_at_spectoittraining.com
6
SAP Solution Manager Course Content

• Basic Settings
• Adjust Roles and Profiles
• SAP Solution Manager Basic Configuration
• Automatic Technical Configuration

Email info_at_spectoittraining.com
7
SAP Solution Manager Course Content

• Work Center
• Work Center Structure
• My Home
• Adjust SAP GUI Application Calls

Email info_at_spectoittraining.com
8
SAP Solution Manager Course Content

• Operations
• Administration Work Center
• Managing System Landscape Information Solutions

Email info_at_spectoittraining.com
9
SAP Solution Manager Course Content

• SAP Engagement and Service Delivery
• Service Delivery
• Issue Management
• Service Connections
• Engagement and Performance

Email info_at_spectoittraining.com
10
SAP Solution Manager Course Content

• Solution Documentation
• Solution Documentation Assistant Work Center
• Custom Development Management Cockpit
• Upload/Download project contents

Email info_at_spectoittraining.com
11
SAP Solution Manager Course Content

• Template Management
• Implementation/Upgrade Work Center
• Using Templates

Email info_at_spectoittraining.com
12
SAP Solution Manager Course Content

• Test Management
• Test Option 1 SAP Solution Manager and Test
  Automation Framework
• Test Option 2 SAP Quality Center by HP
• Test Option 3 IBM Rational Test Management Work
  Center

Email info_at_spectoittraining.com
13
SAP Solution Manager Course Content

• Change Control Management
• Change Management Work Center
• Enhanced Change and Transport System
• Quality Gate Management
• Change Request Management
• Change Diagnostics
• Configuration Check

Email info_at_spectoittraining.com
14
SAP Solution Manager Course Content

• IT Service Management
• Message in IT Service Management
• Scenarios
• Roles
• Functions
• Processing Messages
• Creating Templates for Messages
• Incident Management in the WebClient UI
• Reporting in IT Service Management
• Using an External Help Desk
• Administration
• Incident Management Work Center Service Desk

Email info_at_spectoittraining.com
15
SAP Solution Manager Course Content

• IT Service Management
• Message in IT Service Management
• Scenarios
• Roles
• Functions
• Processing Messages
• Creating Templates for Messages
• Incident Management in the WebClient UI
• Reporting in IT Service Management
• Using an External Help Desk
• Administration
• Incident Management Work Center Service Desk

Email info_at_spectoittraining.com
16
SAP Solution Manager Course Content

• Technical Operations
• Technical Monitoring and Alerting
• System Monitoring
• Data Volume Management
• Technical Administration
• Root Cause Analysis
• Technical Reporting
• Dashboards and Dashboard Apps

Email info_at_spectoittraining.com
17
SAP Solution Manager Course Content

• Business Process Operations
• Business Process Operations Work Center
• Business Process and Interface Monitoring
• Business Process Analytic s
• Data Consistency Management
• Job Scheduling Management

Email info_at_spectoittraining.com
18
SAP Solution Manager Course Content

• Maintenance Management
• Maintenance Optimiser
• System Recommandations
• Note Assistant
• License Management

Email info_at_spectoittraining.com
19
SAP Solution Manager Course Content

• Upgrade Management
• Implementation/Upgrade Work Center
• Custom Development Management Cockpit
• Analyzing Dependencies of Upgrades

Email info_at_spectoittraining.com
20
SAP Solution Manager Course Content

• Custom Code Management
• Custom Code Lifecycle Management
• Solutions
• Business Processes
• Creating Support Requests
• Services
• Top Issues
• Issues
• Tasks
• SAP Early Watch Alert
• Reports Issue, Top Issue, Expert-on-Demand and
  Engagement

Email info_at_spectoittraining.com
21
Thank You!

• SAP Solution Manager Training

Email info_at_spectoittraining.com