Best Network Monitoring Center - PowerPoint PPT Presentation

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Title:

Best Network Monitoring Center

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Flightcase is a Network Operations Solutions Provider and a well – received managed service provider. We support clientele varying from supporting network operations of niche telecom companies to managing /reporting Accounting / Data analysis tasks for companies based out of US, UK and Middle East. – PowerPoint PPT presentation

Number of Views:71
Updated: 2 March 2016
Slides: 9
Provided by: fltcase
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Title: Best Network Monitoring Center


1
Best Network Monitoring Center
http//fltcase.com
2
Our Services
Managed Service Provider Engineering (All Tiers/
Levels) Network Operations Center personnel(All
Tiers/ Levels) Telecom Management
Services Outsourcing Services Sales / Account
Management Services Business Analysis and Rate
Administration Legal /Contract Administration
fltcase.com
3
Network Operations Center Personnel Change to
Network Monitoring Center
  • Troubleshooting at Level ½ on VOIP Platforms
    switches
  • Monitoring and doing initial activity to
    understand customer/vendor issues
  • Trouble ticket management , performance
    management as per client tools
  • Handling tickets and responding as per SLAs

fltcase.com
4
  • Dealing with Vendors (Termination Providers) for
    all type of technical issue through Mail or Live
    Chat
  • Full understanding of SIP/IP protocols, knowledge
    of Unix
  • Configures, testing, and monitoring LAN/WAN
    equipments and related soft switches.
  • Network performance management
  • Phone Email management

fltcase.com
5
Why US
fltcase.com
6
  • Experience of working with Mobility network
    operator in access network, backhaul network and
    core network
  • Experience of handling remote NOC operations for
    Internet Service Provider (ISP), Telecom Service
    Provider (TSP) network
  • Experience of deployment of complete NOC
    inclusive of OSS tools, IT
  • Handling dedicated NOC of more than 150 network
    professional
  • Our suite of services can be easily scaled and
    customized to assist any business

fltcase.com
7
  • Process Oriented 24 x 7 support infrastructure
  • Tier 1 to Tier 3 support backed by Subject matter
    experts to Team Leaders/Managers
  • Cross functionality support in the telecom domain
  • Facilitation towards Issue Resolution

fltcase.com
8
C ONTACT US
7th StreetFortworth, Texas76102United
States.Phone 18173506011Fax
18173506011 E-mail-info_at_fltcase.com Website
fltcase.com
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