Title: Best Network Monitoring Center
1Best Network Monitoring Center
http//fltcase.com
2Our Services
Managed Service Provider Engineering (All Tiers/
Levels) Network Operations Center personnel(All
Tiers/ Levels) Telecom Management
Services Outsourcing Services Sales / Account
Management Services Business Analysis and Rate
Administration Legal /Contract Administration
fltcase.com
3Network Operations Center Personnel Change to
Network Monitoring Center
- Troubleshooting at Level ½ on VOIP Platforms
switches - Monitoring and doing initial activity to
understand customer/vendor issues - Trouble ticket management , performance
management as per client tools - Handling tickets and responding as per SLAs
fltcase.com
4- Dealing with Vendors (Termination Providers) for
all type of technical issue through Mail or Live
Chat - Full understanding of SIP/IP protocols, knowledge
of Unix - Configures, testing, and monitoring LAN/WAN
equipments and related soft switches. - Network performance management
- Phone Email management
fltcase.com
5Why US
fltcase.com
6- Experience of working with Mobility network
operator in access network, backhaul network and
core network - Experience of handling remote NOC operations for
Internet Service Provider (ISP), Telecom Service
Provider (TSP) network - Experience of deployment of complete NOC
inclusive of OSS tools, IT - Handling dedicated NOC of more than 150 network
professional - Our suite of services can be easily scaled and
customized to assist any business
fltcase.com
7- Process Oriented 24 x 7 support infrastructure
- Tier 1 to Tier 3 support backed by Subject matter
experts to Team Leaders/Managers - Cross functionality support in the telecom domain
- Facilitation towards Issue Resolution
fltcase.com
8C ONTACT US
7th StreetFortworth, Texas76102United
States.Phone 18173506011Fax
18173506011 E-mail-info_at_fltcase.com Website
fltcase.com