NOC help desk - PowerPoint PPT Presentation

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NOC help desk

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ConcordantOne Tech Pvt Ltd provides NOC help desk services .We offering both fully integrated NOC as well as semi-integrated outsorced services. – PowerPoint PPT presentation

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Title: NOC help desk


1
NOC help desk
http//www.concordantonetech.com/
2
About Us
  • ConcordantOne Tech Pvt Ltd is a global technical
    consulting and support company.
  • Our competencies in domains like IT
    Infrastructure Management, Outsourcing Services,
    IT Infrastructure Implementation, Value-added
    Support has helped us to scale up as IT support
    partner of choice for international and
    multi-national companies in India and around the
    world.
  • We employ a unique blend of expertise, experience
    and client empathy to devise and deploy cutting
    edge IT support systems meant exclusively for
    your enterprise needs.

http//www.concordantonetech.com/
3
NOC Services for MSPs Technology Firms
Network Operations Center or NOC services involve
Proactive Monitoring and Management of your
network infrastructure. While NOC was originally
derived for application in the telecommunications
industry, with increasing importance and reliance
on IP Networks, Outsourced NOC services have also
expanded to domains such Finance, Banking,
Manufacturing, Technology, Retail and Life
Sciences using IT systems. ConcordantOne Tech
has proven expertise in Network Operations
Management (NOC).
http//www.concordantonetech.com/
4
NOC and IT Help Desk Services Ain't the Same
In recent months, the managed services market and
the media -- including MSPmentor -- have
sometimes lumped help desk services and NOC
(network operations center) services
together. It's time to pause and remind MSPs As
you seek to more carefully manage customer
infrastructure and individual users, you're going
to need separate NOC and Help Desk services that
are well coordinated with one another.
http//www.concordantonetech.com/
5
Proactive Maintenance and Support
Our NOC team can handle most of your NOC tasks
like managing regular alerts, checks and
remediation, patch management, securing your
network, application installation, upgrades and
deployment. Along with that we also provide
on-demand support for all sorts of
server/workstation issues such as break/fix
tasks, application maintenance, high-end
troubleshooting and much more.
http//www.concordantonetech.com/
6
Benefits of Our IT Support Service
  • Reduced Costs  
  • Increased Availability
  • Increased Business Agility
  • Reduced Risk

http//www.concordantonetech.com/
7
What we can achieve for you?
  • 24/7 Alert Validation
  • Alert Management with Complete Remediation
  • Backup Management
  • Performance monitoring
  • Patch Management
  • Anti-Virus Monitoring
  • Anti-spam Monitoring
  • After-hours Maintenance
  • RMM and PSA Deployment and Integration

http//www.concordantonetech.com/
8
Contact Us
CONCORDANT ONE TECH PVT. LTD.OUR INDIA
OFFICEOffice no 193, Janwadi Near Mafco Company
Senapati Bapat Road PUNE OUR US OFFICE20
California St. 7th FLSan Francisco, CA 94111
http//www.concordantonetech.com/
9
THANK YOU!!!
http//www.concordantonetech.com/
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