Cisco 640-461 ICOMM

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640-461
Introducing Cisco Voice and Unified
Communications
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Cisco Jabber Web SDK Maximize Your Business
Portal By Enabling Collaboration
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Required GAAP Reconciliation and Forward-Looking
Statements

• The Cisco products, service or features
  identified in this document may not yet be
  available or may not be available in all areas
  and may be subject to change without notice.
  Consult your local Cisco business contact for
  information on the products or services available
  in your area. You can find additional information
  via Ciscos World Wide Web server at
  http//www.cisco.com . Actual performance and
  environmental costs of Cisco products will vary
  depending on individual customer configurations
  and conditions.

https//www.pass4sureexam.com/640-461.html
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Session Abstract

• Rabidly and easily add Presence, Chat, Voice,
  Video, Messaging and Web Conferencing to web
  applications to help automate workflow, increase
  productivity for your end users and add
  incremental value to your Cisco collaboration
  portfolio

https//www.pass4sureexam.com/640-461.html
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Agenda

• Introducing the Cisco Jabber Family
• Add Cisco Collaboration to Enterprise Web
  Applications
• Why? Whats in it for you?
• What? Use case examples of whats possible
• How? Hello World! Chat it, speak it, see it. Add
  voice, video, im and presence to a webpage in 10
  minutes
• Portal Tour
• Whats next for the Jabber SDK

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Introducing the Cisco Jabber Family
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Cisco Jabber

• Addressing challenges traditional tools dont
  address

IT Challenges
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Explosion of Mobile devices
Android iOS Tablets
PC MAC
Smart Phones
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Video Becomes Pervasive
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Cisco Jabber

• Collaborate from Any Workspace
• PC, Mac, tablet, smart phone
• On-premises and on-demand
• Integration with Microsoft Office

• All-in-one UC Application
• Presence IM
• Voice, Video, voice messaging
• Desktop sharing, conferencing

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Devices Share the same Infrastructure
Cisco Jabber
Cisco Jabber
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Cisco Integrated Collaboration Experience
INTEGRATED COLLABORATION EXPERIENCE
Wide Variety of Collaboration Needs
Richest Experience in Any Location
Secure Intra- and Inter-Company Communications
Video Handled as Easily as Voice
Flexible Access from all Clients
Wide Variety of Collaboration Technologies
Wide Variety of Collaboration Technologies
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Add Cisco Collaboration to Enterprise Web
Applications with the Jabber SDK
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The Jabber web toolkit

• Easily and rapidly add collaboration to
  enterprise web applications and business
  processes
• Increase productivity and maintain context of
  interactions for end users
• Add incremental value to Cisco Collaboration
  deployments based on unique needs

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Web toolkit to collaboration enable web apps
Voice
Video
IM/Chat
Presence
Voice mail
Web Conferencing

• Easily add collaboration to web applications and
  business processes

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Add Cisco Collaboration to Enterprise Web
Applications The Why
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Access Market-Leading UC Services

• Number one in Enterprise Call Control
• Number one in Video
• Number one in Web Conferencing
• Number one in Audio Conferencing
• Number one in Unified Messaging

Sources Synergy Research, Frost Sullivan,
Gartner, Intellicom Analytics, Cisco Q4
2009.Note Enterprise Call Control excludes
low-end KTS category.
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Whats it all about? For the ISV

• Providing the building blocks to rapidly and
  easily Cisco UC enable enterprise web
  applications providing Voice, Video,
  Presence/IM, Voicemail, WebEx
• Exciting technology enabler to build product and
  services based on Cisco collaboration technology
• Leverage large Cisco collaboration presence
• Co-marketing opportunities
• Unique offering - No other enterprise UC provider
  has voice, video Web plug-in/SDK

https//www.pass4sureexam.com/640-461.html
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Whats it all about? For the IT Pro

• Providing the building blocks to rapidly and
  easily Cisco UC enable enterprise web
  applications providing Voice, Video,
  Presence/IM, Voicemail, WebEx
• Consolidate the desktop and integrate
  collaboration deep into existing applications,
  increasing productivity and maintain context of
  interactions for end users
• Every browser experience can become an
  interactive collaboration experience
• Add incremental value to your Cisco Collaboration
  deployment based on your unique needs
• Unique offering - No other enterprise UC provider
  has voice, video Web plug-in/SDK

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Add Cisco Collaboration to Enterprise Web
Applications The What
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Usage examples and case studies

• Example 1 Cisco UC enablement of online desktop
  and line of business applications
• Example 2 Cisco UC enhancing collaboration
  applications
• E.g. online mail providers, social media vendors
• Example 3 Cisco UC enablement of custom web 2.0
  portals and custom web applications
• Example 4 Cisco UC enablement of online email
  application

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Use Case Pervasive Cisco UC in Business
Applications

• UC, Collaboration, Video capabilities everywhere
• Example only an ISV or IT Pro could do the
  project

Presence enabled
IM / Chat enabled
Click 2 WebEx enabled
Click 2 Call enabled
Click 2 Video enabled
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Use Case Pervasive UC in Enterprise Social
Application

• Presence and UC capabilities throughout the
  application
• Cisco on Cisco Integration Cisco Quad leverages
  public facing APIs

Presence enabled
IM / Chat enabled
Click 2 WebEx enabled
Click 2 Call enabled
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Use Case Cisco UC enabled Corporate Directory

• Search and connect real-time collaboration
  within corporate directories
• Presence, Click 2 Voice / Video / IM / WebEx /

Presence enabled
IM / Chat enabled
Click 2 WebEx enabled
Click 2 Call enabled
Click 2 Video enabled
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Use Case Cisco voice enabled Gmail

• Cisco UC Enable Gmail and Google Apps for
  Business
• Cisco Jabber APIs
• Web Softphone (AJAX)
• IM / Presence (CAXL)
• User Capabilities
• View Presence
• Click 2 IM
• Click 2 Call
• Deployment Requirement
• Corporate VPN active session
• Demo Completed Integration
• http//www.youtube.com/watch?vpIGyEubjBrU

Corporate Directory Presence and IM gadget enabled
Corporate Softphone gadget enabled
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Add Cisco Collaboration to Enterprise Web
Applications The How
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HELLO WORLD!
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Hello World!

• Add voice, video, chat and presence to your web
  application in 10 mins

https//www.pass4sureexam.com/640-461.html
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Hello World!

• Add voice, video, chat and presence to your web
  application in 10 mins

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Hello World!

• Add voice, video, chat and presence to your web
  application in 10 mins

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Hello World!

• Add voice, video, chat and presence to your web
  application in 10 mins

https//www.pass4sureexam.com/640-461.html
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Hello World!

• Add voice, video, chat and presence to your web
  application in 10 mins

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Hello World!

• Add voice, video, chat and presence to your web
  application in 10 mins

https//www.pass4sureexam.com/640-461.html
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Hello World!

• Add voice, video, chat and presence to your web
  application in 10 mins

https//www.pass4sureexam.com/640-461.html
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Recommended Skillsets

• Industry standard web technologies
• REST
• JavaScript
• jQuery
• HTML
• API naming is easy to understand
• Developers dont need to be UC or voice experts

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Portal Tour
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Whats next? SDK Support for Mobile and Native
applications
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Collaboration enable the mobile web
Roadmap Not Committed

• Extend Cisco Ajax XMPP Library to support Mobile
  Browsers

Voice and video is being investigated.
Challenge mobile browsers dont support plugins
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Whats available today

• Url based cross launching of installed Jabber
  applications

ciscojabber//call?addresss
To send an IM ciscochat//goim?screennamesmess
ages
ciscotel//
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Future Considerations Native SDKs
Roadmap Not Committed

• Extend the flexibility of the Jabber Web SDK to
  native applications
• Voice, video, voice messaging, conferencing
  embedded within your application
• Considerations
• Trade-offs on screen real estate
• OS and device prioritization

The Power of Embedded
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Future Considerations Extensibility of our
Native clients
Roadmap Not Committed

• Business Value
• Allows customers to extend Jabber
• natively via C plugins
• using HTML/JavaScript via extensibility tabs
• Provides basis for various product modes
• IM only mode
• Phone only mode
• No History mode
• No presence mode
• ...

https//www.pass4sureexam.com/640-461.html
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Future Considerations Extensibility of our
Native clients
Roadmap Not Committed
Extensibility in Cisco Jabber

• Hub Window Plugin
• Menus
• Tabs
• Status bar
• Search Area
• Self Presence Area
• Escalation bar
• Notification badge
• Web tab
• IM Window Plugin
• Session Escalation
• Options Plugin
• Option tabs
• ... (Integrated session window, server health,
  ...)

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Future Considerations Extensibility of our
Native clients
Roadmap Not Committed
Communication flow between plugins
addToolbarButton
User pressed the call button
New IM window launched
Telephony Plugin
Message is multicasted to all plugins that might
be interested
Message is routed back to the approriate plugin
Plugin Runtime
onToolbarOpened
onButtonPressed
Plugins decide if they want to add button for
this specific toolbar
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1
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IM window Plugin
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UE logic
Message routing
Make phone call
Messages are modified according to UE logic
Contacts Plugin
Incoming IM Notification
addToolbarButton
Jabber Service Framework
Telephony Service Framework
ECC/CPVE
Config
IMP
Jabber contexts to be injected to the Plugins
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Next Steps

• Register on CDN and download the Jabber Web
  toolkit
• http//developer.cisco.com/web/jabber-developer/ja
  bber
• Visit us in the World of solutions to see some
  more demonstrations of the SDK in action
• Recommended Sessions
• BRKCDN-1003 - How to Add Cisco Collaboration to
  Your Enterprise Web Application The Jabber
  Experience
• BRKCDN-1007 - Cisco Developer Show and Tell
  Jabber Enabled Enterprise Applications
• BRKUCC-2480 - Cisco UC Soft clients Deploying
  Cisco Jabber desktop clients
• BRKUCC-2785 - Understanding Cisco Unified
  Presence 8.6

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Dont forget to activate your Cisco Live Virtual
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activities throughout the year. Activate your
account at the Cisco booth in the World of
Solutions or visit www.ciscolive.com.  
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Final Thoughts

• Get hands-on experience with the Walk-in Labs
  located in World of Solutions, booth 1042
• Come see demos of many key solutions and products
  in the main Cisco booth 2924
• Visit www.ciscoLive365.com after the event for
  updated PDFs, on-demand session videos,
  networking, and more!
• Follow Cisco Live! using social media
• Facebook https//www.facebook.com/ciscoliveus
• Twitter https//twitter.com/!/CiscoLive
• LinkedIn Group http//linkd.in/CiscoLI

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