The Reign of the Demanding Customer | Kisan Serv

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The Reign of the Demanding Customer
What do you need to keep them coming back to your
restaurant?
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The customers of today are not averse to
experimenting. They look forward to trying new
things. Give them something good and they will
come back. At the same time, options are
abundant in the market today. There is a new
restaurant opening almost every week. Competition
is tough. With so many options, customers demand
for nothing less than the best. To stay in
business you must give your customer an
experience that transports them to heaven.
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Want to keep them coming back?
Here are a few tried and tested ideas.
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Deliver taste that they cannot forget!
The savvier generation of today knows what they
want to their food to taste like. They choose a
restaurant based what they want to eat and the
reviews the place has received on various
platforms. As a business, if you want to stay
successful, you cannot fail to deliver on taste.
Reviews can bring a lot of business. A few bad
reviews could effect your business just as much.
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They come to you for the experience
They step out and come to you because they want
to be pampered. Along with the food, tiny things
like how you welcome them can make a huge
difference. The table settings also matters but
most important thing is a smiling service. Make
the feel welcome. Make them feel like they want
to come back.
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Leverage digital media smartly

• Get on Zomato and be prompt to respond to user
  reviews there. If there is a complaint, talk to
  them and take their feed back. Customers like to
  feel like they have been heard.
• Be social. The millennials are quite active on
  Facebook and twitter. Listen and engage with them
• Got a local foodie group that is super active?
  Get someone from there to come over and share
  their experience with the group.

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But if you are too busy getting the daily routine
done like deliveries and other administrative
matters, how will make time to pay attention to
these finer details? While managing the staff and
training cannot be ignored, you can definitely
save time on procurement and getting everyday
requirements delivered.
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Adopt technology. You dont have to go out to
get vegetables and neither do you have to worry
about your regular delivery guy failing to appear
either. Technology brings the live bidding
system to the vegetable and fresh goods market
making it virtual. Platforms like KisanServ let
you raise an indent, call for all the suppliers
in the area to bid their prices. You can choose
from the bid that suits you best. Take care of
all the buying sitting at one place at your
comfort. All you need is access to the internet
and a registered buyer account on the platform.
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Click here!
tasks
Your time is not needed in administration. Your
time is needed in creating a great experience!
One click can help you save time on daily
procurement