Network Monitoring Center (3)

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Network Monitoring Center
http//fltcase.com
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About Us

• Flightcase is a Network Operations Solutions
  Provider and a well received managed service
  provider.
• We support clientele varying from supporting
  network operations of niche telecom companies to
  managing /reporting Accounting / Data analysis
  tasks for companies based out of US, UK and
  Middle East.
• We ably manage daily operations as well as
  provide the right interface for entrepreneurs,
  carriers and corporate companies from the
  different service domains.

http//fltcase.com
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How important is network monitoring?
Network monitoring can be achieved using various
software or a combination of plug-and-play
hardware and software appliance
solutions. Virtually any kind of network can be
monitored. It doesn't matter whether it's
wireless or wired, a corporate LAN, VPN or
service provider WAN. You can monitor devices
on different operating systems with a multitude
of functions, ranging from BlackBerrys and cell
phones, to servers, routers and switches.
http//fltcase.com
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What can network monitoring systems monitor?

• Some network monitoring systems come with
  automatic discovery, which is the ability to
  continuously record devices as they're added,
  removed or undergo configuration changes. These
  tools segregate devices dynamically. Some common
  rubrics are
• IP address
• Service
• Type (switch, router, etc.)
• Physical location
• Beyond the obvious advantage of knowing exactly
  and in real time what you have deployed,
  automatic discovery and categorization of
  segments helps you plan for growth.

http//fltcase.com
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Why Us?

• Experience of working with Mobility network
  operator in access network, backhaul network and
  core network
• Experience of handling remote NOC operations for
  Internet Service Provider (ISP), Telecom Service
  Provider (TSP) network
• Experience of deployment of complete NOC
  inclusive of OSS tools, IT Infrastructure and
  video wall for centralized NOC
• Experience Nof deployment of complete NOC
  inclusive of OSS tools, IT Infrastructure and
  video wall for centralized NOC
• Handling dedicated OC of more than 150 network
  professional
• Process Oriented 24 x 7 support infrastructure

http//fltcase.com
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Network Operations Center Personnel change to
Network monitoring center

• Troubleshooting at Level ½ on VOIP Platforms
  switches
• Monitoring and doing initial activity to
  understand customer/vendor issues
• Trouble ticket management , performance
  management as per client tools
• Handling tickets and responding as per SLAs
• Dealing with Vendors (Termination Providers) for
  all type of technical issue through Mail or Live
  Chat
• Full understanding of SIP/IP protocols, knowledge
  of Unix
• Configures, testing, and monitoring LAN/WAN
  equipments and related soft switches.
• Network performance managementPhone Email
  management

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NOC - Few of things that we do

• Monitoring operations of all backbone links and
  network devices
• Ensuring continuous operation of servers and
  services
• Full featured, web based helpdesk for resolving
  IT and non-IT issues
• Providing quality support for network users

http//fltcase.com
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Network Monitoring Service

• Availability Management
• Performance Management and Reporting
• Change and Configuration Management
• Incident Management
• Managed Security Services
• Internet Services Monitoring
• Server Monitoring
• Web Portal Access

http//fltcase.com
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Contact us
US Office 7th StreetFortworth,
Texas76102USPhone 18173506011Fax
18173506011 India Operations office Flightcase
IT Services P LtdPune IT Park,Aundh Road,Pune
411020.
http//fltcase.com
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Thank You!!!!
http//fltcase.com