Improve Your Workplace People Skills

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(No Transcript)
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IMPROVE YOUR WORKPLACE PEOPLE SKILLS
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• People skills in the workplace are an important
  ability that many do not have, unfortunately.

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• Workers are often thrown together with others who
  have alternative personalities, world views,
  intelligence levels, refinement levels and the
  like.

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• They are thrown together in a small building,
  oftentimes in one room, where they will spend an
  average of eight hours a day together.

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• Many interesting and detrimental things can
  happen when someone lacks workplace people skills.

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• Just a few of the mishaps that can occur are

• Verbal Arguments

• Physical Altercations

• Lingering Animosity

• Code of Conduct Violations

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• Trust Breaches

• Customer Loss

• Gossiping

• Reputation Tarnishing

• Job Loss

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• Lack of workplace people skills can hurt the
  workers, the management staff and the business.

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• However, workers and businesses can do the
  following to help ensure that they improve
  workplace people skills

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• 1

TAKE A COURSE
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• One thing that an employer can offer is a special
  course before new employees start. People can try
  to find courses on their own before they start a
  new job, as well.

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• Many companies and websites offer people skills
  seminars, classes and courses.

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• Employees do not have to be in the dark when it
  comes to getting along with others.
• People skills are available through live
  seminars, electronic seminars, e-books, DVDs and
  CDs, regular books and telephone sessions.

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• Sometimes employees just need to be exposed to
  different options and find a style that works
  best for them.

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• 2

SPEAK WITH A COACH
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• A coach, sometimes referred to as a mentor, can
  help an employee to develop the skills necessary
  for that person to get along with other
  employees, management staff and customers.

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• The coach will most likely help the person
  remember to think before speaking and to breathe
  when he or she feels like the chance of an
  altercation may be getting close.

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• 3

ASSESSMENTS
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• Employers can ensure that the those they hire are
  up to par by having them take skill assessments
  that will speak volumes about their varying
  personality traits.

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• Assessments ask prospective employees questions
  that can help employers to determine how they
  will handle certain situations beforehand.

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• An employer can use such assessments after he or
  she has hired an employee, as well.

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• The assessments can serve to show how the
  employee has progressed over the years, as well
  as areas that still need to be addressed.

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• 4

DRAW THE LINE
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• Finally, an employee has to learn how to draw
  the line when trying to get along with other
  employees.

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• Drawing the line can be difficult, but sometimes
  the employee will have to take that step in order
  to maintain his or her sanity, for peace in the
  office, and when dealing with an unhappy
  customer.

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• Personalities clash at work at times because
  employees have different backgrounds and thus
  handle themselves differently in certain
  situations.

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• For example, being prompt may be important to one
  employee while another employee is fine with
  always being a few minutes late.

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• While being late may very well be against the
  workplace rules, the problem does not belong to
  the prompt employee.

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• The responsibility of resolving the problem
  belongs with the manager.

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• People skills development is possible if the
  person follows the previously mentioned tips.
• Employers can help to shape employee
  personalities by doing their part, as well.

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