Oracle Apps crm online training @CANADA,Duba,Singapore - PowerPoint PPT Presentation

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Oracle Apps crm online training @CANADA,Duba,Singapore

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Oracle Apps crm online training @CANADA,Duba,Singapore Sitctraining.com Offers Advanced and Personalized Instructor Led Online Classroom training on Oracle Apps CRM which gives you the opportunity to interact with a Oracle Apps CRM instructor and help you enhance yourself to meet the demands of the industry. Learn from our instructors from the convenience of your home or office. Interact and learn live with trainers and other participants. full course details please visit our website For any further details please Mail us : info@spectoittraining.com For any further details please contact India +91-9533456356,USA :+1-847-787-7647 – PowerPoint PPT presentation

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Title: Oracle Apps crm online training @CANADA,Duba,Singapore


1
Oracle Apps CRM functional online training
  • Contact us
  • Specto IT Training
  • website http//sitctraining.com/
  • Mail us info_at_spectoittraining.com
  • https//www.facebook.com/spectoittraining
  • India 91-9533456356,USA 1-847-787-7647

2
Oracle Apps CRM functional online training USA
  • Overview of the CRM Application Foundation
  • Oracle Customer Relationship Management (CRM)
  • CRM Application Foundation
  • Overview of CRM Application Foundation
    integration
  • points with other applications
  • How the CRM Application Foundation Modules are
    used
  • List the step-by-step implementation flows
  • for implementing of following Foundations Modules

3
Oracle Apps CRM functional online training UK
  • CRM Application Foundation - Resource Manager
  • CRM Application Foundation - Assignment Manager
  • CRM Application Foundation - Calendars
  • CRM Application Foundation - Notes
  • CRM Application Foundation - Territory Manager
  • CRM Application Foundation - Task Manager
  • CRM Application Foundation - Business Rule
    Monitor
  • CRM Application Foundation - Escalation Manager

4
Oracle Apps CRM functional online training CANADA
  • CRM Application Foundation - 1-1fullfillment
  • CRM Application Foundation - Interaction History
  • Setting up Profile Options
  • Setting up Lookups
  • Setting up Reports and Running Concurrent
    Programs
  • Oracle Tele Service
  • Overview of Customer support and service
    processes
  • Overview of Service Request to Resolution process

5
Oracle Apps CRM functional online training LONDON
  • Service request type status
  • Task type, task creation and task transaction
  • Notes on task,SR
  • Set up Oracle Integrations
  • Set up Oracle Tele Service
  • Set up Oracle Knowledge Management
  • Setting Up Oracle Service Requests
  • Setting Up Oracle Customer Care
  • Set up Oracle Install Base
  • Setting Up Oracle Charges
  • Setting Up Oracle Knowledge Management

6
Oracle Apps CRM functional online training
MALAYSIA
  • Oracle Field Service
  • Understanding Field Service
  • Using Field Service Dispatch Center
  • Using Debrief
  • Using Spares Logistics
  • Using the Planner's Desktop
  • Loop Planning, Notifications and Reporting
    Hierarchy
  • Using Field Service Portal
  • Mandatory and Conditional Dependencies
  • Field Service Application Implementation Tasks

7
Oracle Apps CRM functional online training
SINGAPORE
  • Oracle Depot Repair
  • Overview of Using Oracle Depot Repair
  • Oracle Depot Repair Business Scenarios
  • Managing Depot Business Processes
  • Oracle Depot Repair-Specific Setup Steps
  • Link between other modules like SA,Teleservices,
    IB,OM and WIP
  • Oracle Service Contracts
  • Explain Oracle Service Contracts,
  • and key contracts phases
  • Contracts Concepts
  • Contracts Phases
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