Direct Inward Dialing And ICTBroadcast

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Direct Inward Dialing And ICTBroadcast
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Direct Inward Dialing (DID) provided by telco
companies which allow outside caller/customer to
directly connect with an companies inside sales
team through Private Branch Exchange(PBX).
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DID is an direct method of marketing, PBX consist
of one or more DIDs number and it allow caller to
connect the system and navigating the different
extensions and departments using voice menus and
other interactive response features.
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Features OF DID

• Save Time
• The main benefits of Direct Inward Dialing is it
  save the time of both caller and receiver. A
  caller who knows the extension number where he
  want to reach the destination, it save the
  precious time of caller because caller not need
  to wait the receptionist or any other middle man
  which forward call to desired extension. So we
  say that DID's is time saving method in
  communication.

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Features OF DID

• Save Cost
• Another big benefit of Direct Inward Dialing is
  cost saving method of communication. It not only
  save time but also save your cost. Most of the
  companies offer DIDs number which are toll free.
  It save customer cost and increase customer
  credibility as well.

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Features OF DID

• Local and National DIDs
• Companies can use DIDs in many countries to
  capture international customer bases. It is good
  method to provide your customer local as well as
  international DIDs to interact with you about
  your product and services.

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Features OF DID

• Flexibility
• Flexibility is another major benefit of Direct
  Inward Dialing. You can customize length of your
  DIDs number according to your need. You can set
  DIDs number of 8 digit,4 digit or 3 digit etc.
  Small digit number are easy to adsorb in mind.

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• DID And ICTBRoadcast

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ICTBroadcast's inbound campaign that allow Direct
Inward Dialing to a supplied DID number. Once the
call is received, ICTBroadcast plays an IVR or
recorded message (optionally), and forwards
interested callers to Live Agents for further
support.
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ICTBroadcast Inbound Campaign is a pioneering
innovation in automated telemarketing. Inbound
Campaign is one of best marketing practice
because it brings genuine leads rather than
reaching outbound to cold and questionable
targets. 
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Inbound campaign ensures high conversion levels
at minimal cost, it does, however, take an ample
commitment and patience to get you the desired
results. The idea behind these techniques was to
get in front of cold leads and warm them up to
the point where they would try your product or
service.