customer relationship management software - PowerPoint PPT Presentation

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customer relationship management software

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A CRM application is used to manage interactions with prospects, customers, clients and/or partners. – PowerPoint PPT presentation

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Title: customer relationship management software


1
CRM Management Software
Care Your Customer with Customer Relationship
Management Software
2
What is Customer Relationship Management
Software?
  • A CRM application is used to manage interactions
    with prospects, customers, clients and/or
    partners. It tracks activity across all
    departments marketing, sales and service. Core
    applications closely align with these
    departments. They include sales force automation,
    marketing automation and service and support.
  • CRM aims to increase customers, revenue and
    customer satisfaction. An example vendor is
    Oracle.
  • With the development of technology, more and more
    businesses are coming into existence. Every
    organization wants to deliver excellent service
    to their client and for this, they use all
    possible ways.

3
CRM Process
4
What is Customer Relationship Management
Software?
  • Web Based CRM software is widely in use as these
    are very efficient and make the workforce smooth.
    This CRM software offers a business the capacity
    to assign, create and manage requests of the
    customers. It brings a sort of collaboration
    among the clients as well as employees and
    thereby increases the productivity.
  • ACG Infotech Limited is a leading CRM Software
    Solutions company in India offers Web Based CRM,
    Open Source CRM solutions to the clients.
    Customer Relationship Management software also
    let you manage the employee details efficiently
    in a hierarchical way, which is a biggest
    advantage of this software.

5
CRM Process
6
Key Modules of the application
  • Lead Management
  • Sales Management
  • Purchase Management (FG Spares)
  • Inventory Management (FG Spares)
  • Service Management
  • Service Alerts
  • Supply Chain Management
  • Supplier Management
  • Multi level Inventory
  • Dispatch and Delivery
  • User Access Security Management.
  • For more details please visit at
    http//softwaredevelopmentcompany.net/crm-software
    -solution-in-ahmedabad.aspx

7
Contact Us
Please be patient while waiting for response.
(24/7 Support!) Phone General Inquiries 91 84
88 897122
Rosix TechnologyC/3, Russian Flats, Nr. Choice
Restaurant,C.G.Road, Navarangpura,
Ahmedabad. Contact No 91 84 88 897122Support
91 87 34 864226 Website http//rosixtechnology.i
n/ E-mail info_at_rosixtechnology.comSales
sales_at_rosixtechnology.comSupport
support_at_rosixtechnology.com
8
Thank You
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