Building Customer Loyalty For Your Online Store

1
Building Customer Loyalty For Your Online Store
http//www.elitemagentodevelopment.com
2
Introduction

• Maintaining a loyal e-commerce customer
  definitely costs lesser than acquiring a new
  customer. Existing customers know your store in
  and out and generally have a higher order value
  than new customers.
• A new customer will try a few products before
  the trust is built and he has the confidence to
  place higher value orders. Statistics show that
  around 8 of the online customers are repeat
  customers. 

3
How to Build Customer Loyalty For Your
Online Store ?

• Design to create the right first impression
• The design of your ecommerce store should be
  such that it creates an undeniable first
  impression. A lousy website design will repel
  customers at the very first glance.
• Make sure that your customer service is felt
  online too!
• Make sure that your customer service is seen
  online too! Make sure that you interact with your
  online customers via emails or follow up
  notifications about their order status etc.
• Customer Loyalty Programs
• Have customer loyalty programs. Loyalty programs
  ensure that customers develop some sort of
  attachment with your brand. 

4
Conclusion

• Magento is packed with awesome features for your
  ecommerce stores you can customize it to make
  the most of these features to run a profitable,
  successful online store.

5
THANK YOU!
Visit us _at_ www.elitemagentodevelopment.com
Like us on /pages/EliteMagentoDevelopment/142
1181544847202 Follow us on /elitemagentodev