Online Reviewing Do and Don’t - PowerPoint PPT Presentation

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Online Reviewing Do and Don’t

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An online review is basically online reputation of the business. They are not a novel trend, however, various online business owners are not influenced by this idea of having an online as well as offline goodwill and reputation. Manage you negative reviews with www.reviewleap.com. – PowerPoint PPT presentation

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Title: Online Reviewing Do and Don’t


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Online Reviewing Do and Dont
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Online Reviewing Do and Dont
  • In this world of technology, websites are the
    address for the businesses and are the platforms
    through which people get the impression about the
    owner and the business itself. It doesnt matter
    if you have a booming business, if your website
    is not one of a kind or doesnt make heads turn,
    it would bring no new customers in. Websites and
    social media presence is what creates a strong
    online presence and it is important to keep in
    check with various online monitoring strategies.

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Online Reviewing Do and Dont
  • Online business owners should profit from the
    online review strategies. An online review is
    basically online reputation of the business. They
    are not a novel trend, however, various online
    business owners are not influenced by this idea
    of having an online as well as offline goodwill
    and reputation. Our world has moved into an era
    where everyone is digitally connected. Hence,
    online business owners require to update and need
    to comprehend the basic reviewing websites like
    Yelp, TripAdvisor, Google Plus and more as they
    are not going anywhere soon and are the new word
    of mouth.

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Online Reviewing Do and Dont
  • However, you require some things to know
    beforehand about online reviewing
  • Overall Score
  • With the majority of happy and positive
    reviews, you need not worry about a negative one.
  • Continuous Reviews
  • It is important you ask for reviews from
    your customers, if you dont have one. Ask them.
  • Removal of Bad ReviewsIt is that people see
    negative reviews. Never try and remove the bad
    reviews. However, if a client or customer gets
    needlessly abusive or bad with a remove, you
    should make sure that the particular site will
    allow the bad review to be deleted.

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Online Reviewing Do and Dont
  • There are benefits of using online reviewing
    strategies and making sure that your business
    remains up to date with the technology of the
    era
  • Semantic Analysis
  • It is vital that you understand the feelings
    of your reviewer. Check your ego in the
    beginning. And understand what your customer
    wanted from you. It will help you in the long
    run.

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Online Reviewing Do and Dont
  • Keeps You Sharp
  • Knowing that your customer can make or break
    your online reputation, it makes you sharp and
    look and act your best. Make sure that you
    implement strategies that keep your customers
    happy and your business successful. No one wants
    to purposely offer bad customer service, however,
    it is crucial that you keep your employees in
    check. Customers can provide a grievance that
    might shut down your business.

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Online Reviewing Do and Dont
  • Online review monitoring is here to stay. Do
    not ignore them. When you draft a strategy for
    monitoring the online reviews, you will show your
    organization as a corporation that cares about
    their customers.

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Online Reviewing Do and Dont
  • Source http//www.slideshare.net/reviewleap12/onl
    ine-reviewing-do-and-dont

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Online Reviewing Do and Dont
  • THANKS FOR WATCHING
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