Complaint management system

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Complaint management system

• NABD system

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Complaint management system

• An effective complaint management system saves
  time and money by quickly resolving your
  problems. NABD complaint management system wants
  to provide consumer with confidence about the
  independence of complaint reviewer. Complaint
  management system can be configured in any way
  that suits your organization, but include single
  telephone email gateway for complaint enquiries
  and case management of complaint from inception
  to completion.
• The complaint management system do-
• Accountability
• Transparency
• Accessibility
• Responsive
• Objective
• Customer orientation
• Continuous improvement
• At NABD the customer satisfaction complaint
  management system, our aim is to figure out and
  eliminate the issues that cause customer
  dissatisfaction through the feedback we handle as
  per procedure we defined. One of the benefits of
  NABD complaint management system is that you can
  tie complaint information to other modules.
  Within the module you are able to store customer
  information such as name, contact information,
  order number, other internal contact of
  specified customer.