Title: MGT 557 final exam (latest) assignment
1MGT 557 Final Exam
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2- 1) To most people the words bargaining and
negotiation are - mutually exclusive
- interchangeable
- not related
- Interdependent
- 2) Whereas distributive bargaining is often
characterized by mistrust and suspicion,
integrative negotiation is characterized by which
of the following? - Obligation and perseverance
- Avoidance and compromise
- Influence and persuasiveness
- Trust and openness
- Cognition and emotion
- 3) Distributive bargaining strategies
- are the most efficient negotiating strategies to
use - are used in all interdependent relationships
- are useful in maintaining long-term relationships
- can cause negotiators to ignore what the parties
have in common
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3- 4) Good distributive bargainers will
- begin negotiations with the other party with an
opening offer close to their own resistance point - ensure that there is enough room in the
bargaining range to make some concessions - accept an offer that is presented as a fait
accompli - immediately identify the other partys target
point - 5) Which of the following processes is central
to achieving almost all integrative agreements? - Moderating the free flow of information to ensure
that each partys position is accurately stated - Exchanging information about each partys
position on key issues - Emphasizing the commonalties between the parties
- Searching for solutions that maximize the
substantive outcome for both parties - Find the final exam answers here click MGT 557
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4- 6) Which of the following 5-step processes has
been used successfully in a collective bargaining
situation? - Commitment, explanation, validation,
prioritization, negotiation - Commitment, exploration, verification,
prioritization, negotiation - Collaboration, explanation, validation,
prioritization, negotiation - Collaboration, exploration, verification,
prioritization, negotiation - 7) Which of the following is one of the five
linguistic dimensions of making threats? - The use of inclusive language
- The conveyance of verbal immediacy
- The degree of lexical homogeneity
- The extent of low-power language style
- 8) Gibbons, Bradac, and Busch suggest that
threats can be made more credible and more
compelling by using - positively polarized descriptions of the other
party - low immediacy
- high intensity
- low verbal diversity
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5- 9) The concept of duty ethics states that
- the rightness of an action is determined by
evaluating the pros and cons of its consequences - the rightness of an action is determined by
existing laws and contemporary social standards
that define what is right and wrong and where the
line is - the rightness of an action is based on the
customs and norms of a particular society or
community - the rightness of an action is based on ones
conscience and moral standards - 10) Ethical criteria for judging appropriate
conduct define - what is wise based on trying to understand the
efficacy of the tactic and the consequences - it might have on the relationship with the other
- what a negotiator can actually make happen in a
given situation - what is appropriate as determined by some
standard of moral conduct - what the law defines as acceptable practice
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6- 11) Audiences hold negotiators accountable in all
but one of the following ways - When the negotiators performance is visible
- When the audience is dependent upon the
negotiator for their outcomes - When the negotiating agents were members of a
group that developed the negotiating position - When the audience is able to judge how well a
negotiator performs - When the audience insists that the negotiator be
tough, firm - 12) Which of the following would you not likely
find the use of an agent in negotiations? - When your natural conflict style is to
compromise, accommodate, or avoid - When the agent has special friends, relationships
or connections that he or she can use to contact
the right people to get a deal done - When the representative has better negotiation
skills than you - When you need to repair a damaged relationship
- When you are emotionally involved in an issue or
problem - 13) Which of the following is a property of a
coalition? - A coalition is a non-interacting group of
individuals. - A coalition is dependent on the formal structure
of the organization. - A coalition consists of mutually perceived
membership. - A coalition is focused on a goal or goals
internal to the coalition.
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7- 14) Which of the following lists three of the
major types of coalitions? - Potential coalitions, operating coalitions, and
recurring coalitions - External coalitions, operating coalitions, and
recurring coalitions - Latent coalitions, established coalitions, and
potential coalitions - Established coalitions, operating coalitions, and
temporary coalitions - 15) What is the result of procedural complexity
in multiparty negotiations? - The fewer the number of parties, the more complex
the decision-making process becomes. - The increased number of negotiators will
streamline the decision-making process. - Negotiators can ignore the problem of multiple
related issues. - Negotiators will probably have to devote
discussion time to how they will manage the
process to arrive at the type of solution or
agreement they want. - Want to see the answers of MGT 557 Final
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8- 16) Research on gender characteristics in
negotiation - has shown a strength in the use of gender as the
independent variable - has yielded consistent findings to document
significant differences between male and female
negotiators - has found there are differences in how males and
females negotiate, but these differences are
difficult to detect - has a generalized influence on the dependent
variables in a negotiation - 17) Self-efficacy
- is a perception of the extent to which external
circumstances control the negotiation - refers to the extent to which people perceive
that they have control over events which occur - is the negotiators capacity to understand the
other partys point of view during a negotiation
- is considered to be a judgment about ones
ability to behave effect lively in a given
situation
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9- 18) The extent to which people perceive that they
have control over events that occur is called - self-monitoring
- locus of control
- Machiavellianism
- the negotiators degree of assertiveness
- 19) We use the term culture to refer to the
- religious beliefs of a group of people
- ethnicity of a group of people
- geographic nationality of a group of people
- shared values and beliefs of a group of people
- 20) Which of the following is an immediate
context factor in cross-cultural negotiations? - External stakeholders
- Instability
- International economic factors
- Relationship between negotiators
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10- 21) Which of the following lists the stages of
the perceptual process in the correct order? - Stimulus, translation, attention, recognition,
behavior - Stimulus, behavior, translation, attention,
recognition - Stimulus, attention, recognition, translation,
behavior - Behavior, stimulus, recognition, attention,
translation - 22) The chilling effect states that
- If negotiators anticipate that their own failure
to agree will lead to a binding arbitration, they
lose their incentive to work seriously for a
negotiated settlement - when arbitration is anticipated as a result of
the failure of parties to agree, negotiators may
lose interest in the process of negotiating - as the frequency of arbitration increases,
disenchantment with the adequacy and fairness of
the process develops, and the parties may resort
to other means to resolve their disputes - perceived patterns of partiality toward one
side may jeopardize the arbitrators
acceptability in future disputes
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11- 23) Which of the following is heavily involved in
helping to establish or enhance communication and
dispute resolution skills that the parties can
then apply to the immediate dispute and future
communication? - Process consultants
- Arbitrators
- ADR systems
- Mediators
- 24) Negotiators always run the risk of
encountering other parties who, for any number of
reasons, are difficult negotiators. That
difficulty may be intentional or due to - inexperience
- philosophical differences
- inadequate skill
- lack of sophistication
- a psychological imbalance
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12- 25) In the imaging process, parties in conflict
are asked to engage in the following activities
in what order? - Describe how they see themselves, state how they
think the other party would describe them,
describe how the other party appears to them,
state how they think the other party sees
themselves - Describe how they see themselves describe how
the other party appears to them, state how they
think the other party would describe them, state
how they think the other party sees themselves - Describe how the other party appears to them,
state how they think the other party sees
themselves, describe how they see themselves,
state how they think the other party would
describe them - State how they think the other party would
describe them, state how they think the other
party sees themselves, describe how they see
themselves, describe how the other party appears
to them - Final Exam Answers just a click away MGT 557
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13- 26) The strategy of disarmament includes
- Providing some distance from the conflict and
from ones own emotions - Negotiating directly and openly the rules of the
negotiation process - Helping the other party thinks about the
consequences of not reaching an agreement - Expressing ones own views clearly and
considerately - Asking open-ended questions
- 27) Negotiation is fundamentally a skill
involving analysis and _____________ that
everyone can learn. - preparation
- cooperation
- communication
- process
- Innovation
- 28) At the top of the best practice list for
every negotiator is - managing coalitions
- diagnosing the structure of the negotiation
- remembering the intangibles
- preparation
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14- 29) Negotiators should make a conscious decision
about whether they are facing a fundamentally
distributive negotiation, an integrative
negotiation, or a - combative negotiation
- group negotiation
- cooperative negotiation
- creative negotiation
- a blend of both distributive and integrative
negotiation - 30) The goal of most negotiations is achieving
which of the following? - A final settlement
- A valued outcome
- An agreement per se
- A value claiming goal
- A value creating goal
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