Title: HTT 250 Course Career Path Begins htt250dotcom
1HTT 250 Course Career Path Begins /htt250dotcom
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2HTT 250 Entire Course (UOP)
- HTT 250 Week 1 Assignment Organization Chart
Hotel Front Office - HTT 250 Week 1 CheckPoint Total Quality
Management - HTT 250 Week 1 CheckPoint Lodging Properties
- HTT 250 Week 2 CheckPoint Hotel Price Comparison
- HTT 250 Week 2 DQs
- HTT 250 Week 3 CheckPoint Average Daily Rate
- HTT 250 Week 3 Assignment Revenue Management
3HTT 250 Week 1 Assignment Organization Chart
Hotel Front Office (UOP)
- Answer the following questions in 700 to 1,050
words - How is a front office important to a hotel?
- Which department is most important to the success
of the front office and why? - How might the front office in a small- or
medium-size hotel differ from the front office in
a large-size hotel? - What front office functions do all three sized
properties share? - Compare the duties of the front offices of a
roadside budget motel and a center-city luxury
hotel.
4HTT 250 Week 1 CheckPoint Lodging Properties
- CheckPoint Lodging Properties
- Resource Ch. 1 of Hotel Front Office Management
- Answer the following questions in 200 to 300
words - What are the different types of lodging
properties? - Why are there so many different types?
- Why has the industry moved to all of these types
and brands? Is it working? - Why would an individual choose one lodging
property over another?
5HTT 250 Week 1 CheckPoint Total Quality
Management (UOP)
- Resource Ch. 3 of Hotel Front Office Management
- Read Case Study 301 on pp. 9192 of the text.
- Assume you are the front office manager for a
full-service hotel. - Analyze the situation and discuss solutions for
improving communication between departments in
your hotel. Follow the questions at the end of
the case study. - Write a 200- to 300-word response.
6HTT 250 Week 2 CheckPoint Hotel Price Comparison
(UOP)
- This CheckPoint is based off of Discussion
Question 2. - Resource Appendix E and travel and hotel Web
sites - Visit the hotels Web site and research its
prices, in addition to the two to three travel
booking Web sites you researched. Then, call the
hotel for their best rate for your dates of
travel. Most hotels have toll-free reservation
lines. - Complete Appendix E to compare your research.
- Answer the following questions in 200 to 300
wordsDid the hotels Web site or front desk
management offer you a cheaper rate than
independent travel Web sites?
7HTT 250 Week 2 DQs (UOP)
8HTT 250 Week 3 Assignment Revenue Management
- Assignment Revenue Management Resources Ch.
6, the Yield formula on p. 172 (Ch. 6), and
Scenarios 1, 2, 3 on p. 179 (Ch. 6) of Hotel
Front Office Management Begin this assignment
by answering the following question How is yield
management, or revenue management, used in the
hotel industry? Complete the following three
scenarios on p. 179 of the text. For Scenario
1, use the formula provided on p. 172 of the
text. Show your work in a Microsoft Word
document. For Scenario 2, design your plan in
200 to 300 words.
9HTT 250 Week 3 CheckPoint Average Daily Rate
(UOP)
- Resource Ch. 6 of Hotel Front Office Management
- Assume you are a hotel front office manager.
Consult Ch. 6 for details about duties of the
front office manager. In 200 to 300 words, answer
the following questions - What tools do you possess to develop a higher
average daily rate (ADR)? - Do you favor higher occupancy or a higher rate?
- What strategies would you employ to achieve
higher occupancy or a higher rate? -
10HTT 250 Week 4 CheckPoint Front Office FAQs (UOP)
- Resources Ch. 7, 8, 9 of Hotel Front Office
Management Create a frequently asked questions
(FAQs) list for your front office employees on
how to deal with hectic check in and out
situations as well as with guests who claim their
bills are wrong. Include at least five FAQs
your staff might ask and provide answers to those
in the list. It may be helpful to provide
scenarios and suggested steps to improve the
situation in the answers. Write a 200- to
300-word response
11HTT 250 Week 4 DQs (UOP)
12HTT 250 Week 5 Assignment Night Audit Application
(UOP)
- Resources Ch. 10 of Hotel Front Office
Management - Analyze Hotel Affluents Wednesday Night Audit in
Appendix F. - Answer the following questions
- In which categories is the hotel closest to
reaching its goals? In which categories is it the
furthest? - What challenges or issues may be affecting the
areas where the hotel is not meeting goals? What
would you do as the hotel front office manager to
address these issues?
13HTT 250 Week 5 CheckPoint Night Audit (UOP)
- Resource Ch. 10 of Hotel Front Office Management
- Answer the following questions in 200 to 300
words - Why is the night audit important?
- Why does a hotel need to keep track of its
financial transactions each day? - How has the process of the night audit changed
over time? -
14HTT 250 Week 6 CheckPoint Service Management
Program (UOP)
- Read Case Study 1101 on pp. 332333 of the text.
Answer the question at the end of the case study. - Describe two creative ways to present a service
management program to persuade manager buy-in. - Write a 200- to 300- word response
-
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15HTT 250 Week 6 DQs (UOP)
16HTT 250 Week 7 Assignment Motivation Theories
(UOP)
- Your hotel front office has enthusiastic,
motivated employees, but also has unenthusiastic,
obstinate employees. You are concerned that the
level of hospitality is suffering. - Resources Ch. 13 of Hotel Front Office
Management - Answer the following questions based on the
scenario - What motivation theories would you apply as front
office manager? - Would you use the same application for everyone?
Why or why not? - What programs would you implement to continue to
motivate your enthusiastic employees and increase
motivation among your less-enthusiastic
17HTT 250 Week 7 CheckPoint In-house Sales (UOP)
- Resource Ch. 13 of Hotel Front Office Management
- Answer the following questions in 200 to 300
words - What role does the hotel front office have in
promoting other hotel services? - Who would you include in a brainstorming session
to address improving the point-of-sale office? - What ideas do you have for improving the point of
sale office? - How can front office sales increase the hotels
bottom line? -
18HTT 250 Week 8 CheckPoint Hotel Security (UOP)
- Resource Ch. 14 and the CPTED guidelines on p.
383 in Ch. 14 of Hotel Front Office Management - Select a small, medium, or large lodging
property. As director of security, choose three
key areas to focus on to improve security while
remaining within your budget. - Review the CPTED areas on p. 383 of the text and
prioritize three areas you think are most
important. - Discuss, in 200 to 300 words, what you would
implement for your hotel. You must explain your
decision.
19HTT 250 Week 8 DQs (UOP)
20HTT 250 Week 9 Final Project, appendix B C D (UOP)
- A Day in the Life of a Hotel Front Office
ManagerAs the front desk manager for a large
hotel with conference space and ballrooms, most
of your days are busy however, today is
particularly busy. Your hours are normally 5 a.m.
to 5 p.m. but sometimes you stay late if there
are situations that require your attention. All
week you have been anticipating and planning for
the busy upcoming holiday weekend. Two major
events are happening the county health
inspectors semiannual visit to your kitchen and
restaurant, and the wedding reception
21HTT 250 Course Career Path Begins /htt250dotcom
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