Important Skills for Debt Collectors

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Important Skills for Debt Collectors
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The most pertinent skill that a collector should
possess is verbal communication.
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Reaching an agreement through discussion
regarding the payment of due amounts is the main
function of debt collector.
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Understanding information and ideas verbally and
presenting information and ideas verbally is a
core skill for debt collectors.
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Apart from good oral communication skills, active
listening skills are also extremely important in
debt collection.
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A collector should be able to understand
unfavorable conditions and identify, initiate
alternatives to succeed in such situations.
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Proficiency in handling business applications on
computers would be advantageous. Good typing
speed and math skills will prove useful.
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02 8920 8886
www.bostoncommercialservices.com.au