Important Skills for Debt Collectors - PowerPoint PPT Presentation
Title:
Important Skills for Debt Collectors
Description:
Debt collection is a complex process as it involves dealing with the bad elements. A debt collector must possess good verbal communication skills both in listening and speaking. Understanding difficult situations and acting smartly is also required in debt collection. Being computer savvy, possessing good typing speed and maths skills is also essential. – PowerPoint PPT presentation
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Title: Important Skills for Debt Collectors
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Important Skills for Debt Collectors
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The most pertinent skill that a collector should
possess is verbal communication.
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Reaching an agreement through discussion
regarding the payment of due amounts is the main
function of debt collector.
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Understanding information and ideas verbally and
presenting information and ideas verbally is a
core skill for debt collectors.
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Apart from good oral communication skills, active
listening skills are also extremely important in
debt collection.
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A collector should be able to understand
unfavorable conditions and identify, initiate
alternatives to succeed in such situations.
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Proficiency in handling business applications on
computers would be advantageous. Good typing
speed and math skills will prove useful.
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