BPM in Law Firms

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BPM Adoption by Law Firms Increases Profitability
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• Forward-thinking law firms looking at the big
  picture are increasingly starting to adopt and
  benefit from the use of Business Process
  Management (BPM). BPM as a principle aims at
  making organizations more efficient and
  adaptable, which are both key for any law firm to
  continue to thrive in todays rapidly digitizing
  legal market.

3

• BPM is typically associated with large
  corporations, specifically in the technological
  or manufacturing fields, which may lead law firm
  managers or administrators to overlook it as an
  option.
• However, the same BPM principles that are
  effective with larger organizations can, and
  should, be applied to organizations of any size.
  If anything, an organization such as a law firm
  could benefit from the increased efficiency that
  BPM can provide compared to a traditional case
  management approach.
• In reality, all of the work done by law firms are
  a series of processes. A case itself is simply a
  set of processes that are worked through. This is
  why it is important for law firms to recognize
  the need to not just manage casesbut more
  importantly, to understand and be able to adjust
  the processes behind the cases and the rest of
  the organization.

4

• There are an overwhelming number of case
  management software options available for law
  firms.
• Many of these are effective at doing just that
  organizing and tracking legal cases for the firm,
  which is of course necessary for any law firm.
• However, law firms are limiting themselves by
  settling on a case management solution that may
  be somewhat effective at managing cases, but
  fails to deliver any additional value. Case
  management software can help them keep track of
  the cases that they already have. A BPM solution,
  on the other hand, can help a firm analyze those
  cases and the processes behind them to improve
  the management of future cases.

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• The use of BPM by law firms provides additional
  benefits to the law firm as a whole through
  integrating all aspects of the management,
  administration, and communication within the law
  firm and with clients.

• BPM allows the flexibility for law firms to
  manage all of their internal and external
  processes through adaptable workflow models,
  rather than trying to adjust their processes to
  work with a limited case management software.

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• Improving process efficiency within a law firm
  allows the attorneys and other staff within the
  firm to focus on actually practicing law.
• By implementing set processes, all employees of
  the organization can quickly and easily know
  where they fit into each process and are able to
  prioritize and complete their tasks more
  efficiently. The office manager or partners can
  also more easily identify and assess areas for
  business process improvement as well as potential
  growth.
• An effective software solution for law firms
  should offer more than just a place to input
  details about a case. It should be able to be
  leveraged effectively by all levels of the
  organization as a way to improve the processes
  that make a law firm successful.