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Concept and theories of organizational behavior

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Title: Concept and theories of organizational behavior


1
CONCEPT AND THEORIES OF ORGANIZATION BEHAVIOUR
2
  • Presented By..
  • Ms.P. MEENA.
  • M.Sc.(N)

3
INTRODUCTION
  • Organization is inescapable part of our life .
    we are born in organization , educated by
    organization and most of us spend much of our
    lives working for organization .
  • The company that employs us the institution
    that impart education to many of us the super
    bazars that supply groceries to us the post
    office that handle our mail , the police agencies
    and the govt. that gave us cradle to grave
    security are all organization

4
  • Organisation are large ,small ,formal ,informal
    ,religious ,economic ,educational social or
    political-affect as enormously .

5
DEFINITION
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  • Organization is defined as the setup where
    people work together as a team to attain common
    organization goals.
  • ACCORDING TO PIFFNER- Organization consist of
    the relationship of individual to individual
    group to group which are related as to bring
    about an orderly division of labour.

7
  • An organization is made to run an institution
    nothing can be accomplish in a proper way without
    an organization.

8
NATURE OF ORGANIZATION
  • ORGANIZATION SHOULD HAVE 4P-
  • P - Purpose
  • P - Process
  • P - Person
  • P - Place

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  • Function means majour purpose to be achived
    e.g.health,defence,education etc
  • Process is a technique or primary skill more or
    less of specilized kind provide service to public
    e.g.medical,nursing etc.
  • body of person served e.g. target group,area
    etc.
  • Place i,e teritorial justice consist of people to
    be served e.g PHC,Hospital.

10
PRINCIPLES OF ORGANIGATION
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(1) HIERARCHY
  • Hierarchy means the rule or control of higher to
    lower .
  • Hierarchy consist in the universal application of
    superior subordinate relationship through a
    number of level of responsibility reach from the
    top to the bottom of structure.

12
(2) AUTHORITY RESPONSIBILITY
  • Authority is the right or power to give order to
    the subordinate.
  • It is the right of a person to command other
    person to do things and generally to get the work
    done by them.
  • Responsibility means the duty which the
    subordinate is expected to perform by virtue of
    his position in the organization.

13
(3) DIVISION OF LABOUR
  • It refers to the division of work among various
    individuals in the organization to bring about
    specialization in every ativity.

14
(4) DISCIPLINE
  • Discipline means getting obedience to rules and
    regulation of organization.
  • According Fayol discipline is obedience to
    agreements reach between parties in the
    organization good discipline is the result in
    effective leadership and clear understanding
    between management .

15
(5) UNITY OF COMMAND
  • One sub ordinate should receive orders from one
    superior only. If he receive order from more than
    one superior he will not be able to carry out
    order in proper manner.
  • Fayol observed that if this discipline violated
    the order will be disturbed.

16
(6) UNITY OF DIRECTION
  • Fayol expressed this principle to mean one head
    and one plan for a group of activities having the
    same objectives. The principle of unity of
    direction is useful for designing and functioning
    if the organization structure that is creating
    departments and sub departments

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(7) CO-ORDINATION
  • Coordination affects the people, groups
    organizational units and all activities with in
    every enterprise. Lack of coordination causes
    waste of time effort and money.

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(8) CENTRALIZATION V/S DECENTRALIZATION
  • It means concentration of authority at one place
    or at one level in the organization.
  • On the other hand, decentralization referral to
    the disperal of authority to the levels in the
    organization.
  • In small organization managers orders go directly
    to subordinates there is absolute centralization.
  • Thus centralization authority is always present
    to a greater or less extent in every
    organization.

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(9) INTEGRATION DISINTEGRATION
  • Administrative branch should be fully integrated.
    According to integration principle, several
    administrative unit combine together to make a
    single whole organization.
  • The disintegrated administration, constitution
    vests in individual departments right and
    authority to act freely..

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IMPORTANCE OF ORGANIZATION
  • Prevents overlapping of activities .
  • Increase managerial efficiency.
  • Ensure optimum use of human efforts .
  • Ensure balances between various activities .
  • Facilitate co-ordination.
  • Motivate creative and innovative ideas.
  • Prevents the growth of corrupters.
  • Prevents overlapping of activities.

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  • CONCEPT OF ORGANISATION
  • Organisation as a structure
  • Organisation as a process
  • Organisation as a group
  • (1)Organisation as a structure-
  • Organisation structure describe the organisation
    framework just as human being has skeleton it is
    like an artichitectural plan of a building.

22
  • While designing good structure the manager too
    must look into factor like benefits of
    specialization, communication problem and problem
    in creating authority level and structure is
    essential for achieving organisational goal.
  • MANAGER-----
  • Determine the work activities
  • Write job descriptions
  • Organizes people
  • Assigns them to superiors

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  • (2)Organisation as a process--
  • Process---
  • Differentiation of activities.
  • Integration of activities
  • Differentiation is the segmentation of
    organisational system into subtype.
  • Integration is a process of achieving unity of
    effort among the various sub system while
    achieving goal.

24
  • (3)Organisation as a group---
  • Organisation ---
  • Co-ordinate activities of two or more person.

25
  • THEORIES OF ORGANISATION
  • (1)Scientific management of physiological
    organisation theory.
  • (2)Classical theory of organisation.
  • (3)Neo-classical organisation theory.
  • (4)Modern organisation theory.

26
  • Scientific management of physiological
    organisation theory---
  • This concept was first used by LOUIS BRANDIS.
  • This theory pointed out that management is a true
    science resting upon fixed laws, rules and
    principle.
  • ASSUMPTION RELATED TO SCIENTIFIC MANAGEMENT-
  • The incentive of high wages (sallery) will
    promote the mutulity of interest between workers
    and managers which in its turn will lead to
    higher productivity.

27
  • (2)CLASSICAL THEORY OF ORGANISATION--
  • This theory was formed around four pillars.
  • (1)Division of work-
  • If the worker perform same work repeatetly their
    efficiency will improve and they will be
    benificial for organisation.
  • (2)Scaler and functional processes-
  • There was growth in chain of command,deligation
    of authority and unity of command.

28
  • It provide a grading system of duty.
  • Functional process deal with division of
    organisation is specialized unit.
  • (3)Structure -
  • It is a framework of formal relationship in the
    organisation among various task activity and
    people.
  • (4)Span of control-
  • It means number of subordinates a superior can
    control at one time.

29
  • (3)NEO-CLASSICAL ORGANISATIONAL THEORY--
  • It focus on human beings in organisation.
  • Here two point were emphasized i,e the
    organisation situation should be viewed in
    social,economical and tecniqual term
  • The other point emhasized on importance of formal
    and informal form of organisation.
  • This theories are having pillars on which this
    theory was laid------

30
  • (1) Division of work.
  • (2) Departmentation -
  • E.g school having different department like
    education , nutrition, auditorial etc.
  • (3)Coordination ---
  • E.g coordination between student and teacher,
    higher level organisation to middle level
    organisation.

31
  • (4)Human behaviour -
  • E.G . adjustment with situation -
  • The neo-classical theory provide flat structure
    which facilitate communication between the
    superior and subordinates and better then all
    structure of classical theory.

32
  • (4)MODERN ORGATION THEORY--
  • The modern theory emphasis on the conceptual and
    analytical base (cocept and end result).
  • Two approaches-
  • System approach.
  • Contingency approach.
  • (1)System approach-
  • It study organisation in its totality (total
    study)
  • System can be well understood by understanding
    various sub system with in it.

33
  • Each system can be identified by certain
    processes , roles, structure and norms of
    conduct.
  • (2)Contingency approach-
  • It suggest an organisational designe which suits
    a perticular unit.
  • This approach suggest the needs,requirement,situat
    ion of perticular concern should be considered
    while desigining an organisational structure.

34
  • Internal and external factor influnce an
    organisation.
  • Environment.
  • Technology.
  • Size of operation.
  • People.

35
THANK YOU
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