Use of BPM Increasing in Public Sector

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Use of BPM Increasing in Public Sector
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• Government agencies are increasingly turning to
  Business Process Management (BPM) tools to
  optimize processes. The main drivers for this
  switch are security, cost savings, and a need to
  be able to adapt quickly to changing conditions.

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• Processes of various types are at the core of
  nearly every organization, but particularly in
  the public sector.
• Many of these processes can be automated or
  streamlined using BPM tools. Even for processes
  that cannot be automated, BPM can still benefit
  an organization by making it easier to track and
  optimize them.
• Mistakes can be costly and using BPM can help to
  avoid oversights and other mistakes. In addition
  to avoiding mistakes, BPM emphasizes the auditing
  of processes in case something does go wrong
  within a process.

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• Using BPM to automate and optimize processes also
  leads to cost savings due to the increased
  efficiency.
• Employees are able to accomplish more tasks and
  dedicate more time to important activities as
  opposed to wasting time on tasks that should be
  automated. Through modeling and analytics,
  further time can be saved by noticing trends and
  reallocating resources accordingly.
• Creating models can also help predict future
  bottlenecks or negative trends so that they can
  be reversed before becoming an issue

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• Flexibility is not a trait commonly associated
  with government organizations. However,
  government agencies need to be flexible in terms
  of being able to adapt to changing conditions and
  regulations. In many legacy management systems,
  processes are already set up and are difficult to
  change.
• BPM software solutions provide a much easier way
  for organizations to adapt and adjust their
  processes without adding additional tools or
  spending much time. This ease of use for
  adaptation makes BPM solutions very appealing and
  effective for government agencies looking to keep
  up.

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• BPM tools can also help to improve communication
  and transparency with other governmental
  organizations, private sector companies, as well
  as the citizens and constituents the agency
  serves.
• Transparency is important for organizations
  operating in the public sector as citizens and
  companies want to be aware of what is going on
  and be communicated with openly. They need to be
  able to access the correct information and submit
  necessary information through easy-to-use
  channels. BPM helps with this by managing the
  necessary processes and facilitating
  communication through a central location.

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• The other way that BPM assists government
  organizations is through compliance and
  regulations documentation and management.
• It is imperative that organizations be able to
  keep thorough records and documentation. While
  most government organizations have at least gone
  digital with their paperwork and other documents,
  this is not enough in and of itself. For optimal
  efficiency, they need to keep documentation in a
  centralized location where it is easily
  accessible and can be used within different
  systems and across departments. This sharing of
  information is made easier by BPM and workflow
  processes.

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• Adoption of BPM principles and tools can greatly
  help government agencies to become more efficient
  and successful. As more and more organizations
  realize this, government processes will hopefully
  continue to become easier to manage and navigate.