Benefits of Using Predictive Dialer Software in BPO - PowerPoint PPT Presentation

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Benefits of Using Predictive Dialer Software in BPO

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When it comes to maximizing call centre outbound productivity and efficiency there is nothing more effective than the implementation of Predictive dialer. It has been proven that predictive dialer can increase performance and talk time by up to 400% over manual dialing. – PowerPoint PPT presentation

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Title: Benefits of Using Predictive Dialer Software in BPO


1
Welcome to www.lgorithmsolutions.com
  • Benefits of Using Predictive Dialer Software in
    BPO
  • Source Link - http//goo.gl/bWxb6A

2
  • Source Link - http//goo.gl/bWxb6A
  • When it comes to maximizing call centre outbound
    productivity and efficiency there is nothing more
    effective than the implementation of Predictive
    dialer. It has been proven that predictive dialer
    can increase performance and talk time by up to
    400 over manual dialing.

3
  • The predictive dialer will also predict when an
    agent will be available to take calls, how many
    calls should be dialed to him, how to
    automatically avoid call drops etc.
  • So, what are the benefits of using a predictive
    dialer?
  • Empower Your Agents and Speed Response Times
    Predictive Dialer software from Lgorithm offers
    best-in-class performance. Based on latest
    software architecture and technology Lgorithms
    Predictive Dialer delivers productivity gains of
    more than 400 over manual dialing.

4
  • Predictive Dialer Increase Live Contacts Let
    your agents speak with the live customers! It
    automatically filter outs unprofitable calls like
    Busy, fax, invalid numbers, and answering
    machines allowing your agents to speak with only
    live customers. Predictive Dialer Software
    improves the efficiency of your campaigns
    dramatically by providing your agents more talk
    time with real, live, prospects. Acts fast if
    there's no answer, automatically leaving your
    prerecorded message while youre already on your
    way to making the next call and route inbound
    return phone calls to the same agents.

5
  • Predictive Dialer Software Improve Campaign
    Tracking Our Predictive Dialer Software is more
    robust comprehensive than any other available
    options , offering many significant benefits,
    including Rapid deployment, Superior service and
    support, Simplicity and ease of use, Hassle-free
    upgrades, Optimum performance, Unparalleled
    scalability, Multiple dialing modes, inbuilt CRM
    designer, Skill based dialing flawless reporting,
    call recording, real-time monitoring on Mobile,
    seamless CRM integration, and all the tools to
    assist you in complying with regulations, and
    much more.

6
  • Turn Your Outbound Call Center Into a Profit
    Center. Improve your productivity, boost win
    rates and grow revenue. With Lgorithms
    Predictive Dialer Software, you get all the
    capabilities you need to connect with customers
    and close bigger deals faster, anytime, anywhere.

7
  • Blending functionality Our Predictive Dialer
    Software allows blended campaigns and
    automatically filters out busy signals,
    disconnected calls, fax and answering machines.
    A predictive dialer and an ACD (Automated call
    distribution system) can work in tandem to assign
    calls to available agents. The combined system
    can also keep callers on the queue if agents are
    not available and also take a message from them
    and route the calls to right agent as soon as
    they get free. 

8
  • For more information about Lgorithm solutions,
    please visit www.Lgorithmsolutions.com or call
    Globe 63-9055238110, Landline (02)5033155
    Smart 63-9297467979 

9
  • About Lgorithm
  • Lgorithm is a leading provider of Contact Center
    Software, GPS Tracking, HR Management and
    Mobility Solutions in Philippines. Lgorithms
    customers are benefited with dedicated 24/7 on
    site support and award winning products based on
    innovative methodologies.

10
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