Why i choose Logitrain for ITIL - PowerPoint PPT Presentation

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Why i choose Logitrain for ITIL

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Title: Why i choose Logitrain for ITIL


1
Why I chose Logitrain for ITIL Training
2
  • With growing complexity of IT architecture and
    landscape managing IT systems and process poses a
    major problem to any organisation. Thus there is
    a need to have a standard framework for
    organisation to manage their existing process
    also be prepared to have a seamless transition to
    ongoing change.
  • ITIL (Information Technology Infrastructure
    Library) is one the standard practice model that
    help organisation manage and align their IT
    process to best in class practice model.
  • An organisation can adopt standard set for
    service strategy, transition, operation clubbed
    with best practice model.

3
  • Preparation for any exam is essential for
    candidate to ensure they understand the basic
    concepts and structure of the exam. While
    preparation without expert help can be tricky it
    also created a nervousness in the mind of
    aspiring exam seeker. Hence an expert help is
    definitely suggested to ensure one can clear exam
    in very first attempt
  • While multiple organisation across Australia
    offer online and classroom training for ITIL. One
    should be looking to join Logitrain. My
    recommendation is based on below reasoning

4
  • Australia wide presence Logitrain has centre
    across Sydney and Melbourne where most of IT
    companies are located
  • Expert coaching the staff has immense industry
    experience and through professional
  • Practice exam emphasis is given to practice
    test it ensure one is not nervous on final day of
    exam
  • Scenario based learning class room training
    emphasis on scenario based learning to ensure one
    can easily align the ITIL practice to the
    organisational need
  • Flexibility classroom training is available
    over weekdays and weekends to ensure one can
    study while still in job
  • Competitive pricing the pricing structure is
    very competitive

5
  • Understanding of industry needs the Logitrain
    team continuously update there curriculum and
    classroom teaching techniques to modern practice
  • Understand Migrant needs well Staff does
    understand the needs and difficulty a migrating
    face in Australia and are very helpful
  • Infrastructure there is enough IT asset and
    practice material for self-study which is
    provided for the Logitrain faculty
  • Roadmap one can discuss their certification
    roadmap as ITIL has many module starting from
    beginner/foundation to Practitioner.

6
Other salient feature of Logitrain
  • Mission To help individual enhance their skills
    and competencies to help them get a suitable job
  • Goal Provide quality training with seasoned
    professional to help one stay ahead of
    competitions
  • Experienced Instructors Faculty staff is
    professionals with good IT experience. And hold
    certification in CISCO, Microsoft, Cloud IT
    service management (ITSM)
  •  
  • Flexible Schedule Saturday and Sunday 930 am to
    500 pm, Monday to Friday from 600 pm - 900 pm

7
What is studied in Logitrain for ITIL?
  • Details of Service strategy that an organisation
    needs to standardise its IT practice
  • Service design Banking industry was taken as
    reference sector to understand the importance of
    Service catalogue, system availability
    management, capacity parameters, Security and
    partner/supplier management
  • Service transition How large organisation
    transition from its build to run department

8
  • Service Operation How an High Priority incident
    is managed in Bank where system availability is
    paramount of its customer
  • Role of Service desk or Level 1 team , practical
    issues faced for them and how to handle stress
    and difficulty situation
  • How to document a incident or case
  • How to use various ticketing application used
    widely for Australian companies

9
  • Some of online search on Logitrain gave me below
    which made my decision more firm
  • Candidate 1 Professional organisation, highly
    recommended. I did my CISCO certificate and was
    able to get full support
  • Candidate 2 Instructor led training was very
    useful for me to clear my ITIL exam within record
    time
  • Google rating of organisation was 4.8 out of 5
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