Create an Exceptional Customer Journey With Your Website - PowerPoint PPT Presentation

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Create an Exceptional Customer Journey With Your Website

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Kinsh Technologies is a Website Development Company India which provides responsive website design to all their clients. We have very talented developers who can provide solutions for all your Professional Web Development needs. Please visit our website for more information : – PowerPoint PPT presentation

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Title: Create an Exceptional Customer Journey With Your Website


1
Create an Exceptional Customer Journey With Your
Website
Call (91) 99041 53672 Email
mail_at_kinsh.in Skype kinshtech
Website www.kinsh.in
2
Create an Exceptional Customer Journey With
Your Website
1
  • How frustrating does it feel when you run through
    almost entire supermarket to buy groceries from
    your list and there are still some that you
    couldn't sign off your list? You would pledge
    never to go back to that supermarket no matter
    what. The same experience could happen digitally
    on your website if things are mayhem and user
    gets lost while trying to find out information he
    is looking for.

3
Create an Exceptional Customer Journey With
Your Website
2
  • In todays era of technology, digital journey is
    not just limited to visiting website. A user can
    actually go and report about bad experience of
    your site on social media and will leave you
    embarrassed like never before.

4
Plan out right
3
  • Below are few tips to create a positive long
    lasting impression on your customers though your
    website
  • Plan out on paper what kind of features do you
    want to highlight on your website.
  • If you already have a website that you are
    planning to redesign, check google analytics and
    try to understand why some of your important
    pages never got views and how you can improve to
    highlight them.

5
SEO is important but customer matters the most
4
  • Never create website just to impress google.
  • Do not overdo call to action buttons and
    hyperlinks all over the site for internal link
    building.
  • This too much on the face factor can be annoying
    for the users.

6
Think from customer point of view
5
  • Do not just think technically about the website
    structure in terms of header footer, sidebar etc.
  • Before deciding which plugins to use, think from
    customers point of view and visualize how it
    will be perceived.
  • The whole idea of website creation is to
    establish a connect with your customers so it is
    important to ensure that your website provides a
    great UI experience and encourages customers to
    contact you.

7
Take feedback seriously
6
  • Google analytics provides you statistics but it
    lacks emotions.
  • How the user feels while travelling through your
    website can only be known from their feedback.
  • Try to obtain as much feedback as possible from
    various mediums like polls, newsletter responses,
    social media likes and comments.
  • Analyse that feedback and keep improving as much
    as possible.

8
Create an Exceptional Customer Journey With
Your Website
7
  • A website can only be marked as successful when
    it it focused on customers and impresses the
    customers. If you are looking for one such
    website, contact Kinsh Technologies for Web
    Development Services India.

9
Visit kinsh.in for best web development services.
Call (91) 99041 53672 Email
mail_at_kinsh.in Skype kinshtech
Website www.kinsh.in
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