Why study ITIL

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Why study ITIL
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• Many IT professionals would be working in their
  profiles with many years of experience without
  any proper guidance. This would result in
  following processes and procedures that suits
  best for their organization. But having a
  guideline on how things can be improved using few
  best practices is really advantageous.
• IT companies use a lot of technologies for their
  products, but their main goal and aim is to
  manage that technology effectively to provide
  excellent services to their customers. ITIL fits
  these needs successfully, as it is a set of
  processes on how to manage the services
  effectively for the benefit of both the business
  and the customer. It has become foundation
  knowledge for every person in spite of any role
  or job that they perform in their company.
  Knowledge about service management and delivery
  has become essential for success of any project.
  Many companies even would mention ITIL
  certification as mandatory for their job
  profiles.

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• ITIL uses many best practices which can be
  implemented in any area irrespective of the
  technology used by the company. It is very
  versatile and flexible and can be adapted by any
  organization to suit their needs. If ITIL is
  implemented effectively in an organization, we
  can definitely see the benefits. There has been
  research stating that many international
  companies have benefitted by using the ITIL
  framework.
• In an ever changing market, organizations need to
  adapt faster and keep up with the market
  competition. ITIL provides a better way to do
  that and also provides improvement in quality of
  services.
• ITIL foundation has been considered as a
  mandatory knowledge for all IT professionals
  including project managers. ITIL service
  lifecycle deals with different aspects of service
  strategy, service design, service operation and
  service transition, which are all the major
  aspects of any project lifecycle.

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• Studying ITIL ensures that a professional is
  aware of the different stages involved in an IT
  lifecycle and what are the best practices to
  follow for increasing the productivity, reducing
  the cost and improving the quality of the
  service.
• There are different levels in ITIL certifications
  such as Foundation level, Intermediate level,
  Management level, Expert level and Master level.
  Based on the job profile, one can pursue the
  different levels of certifications. The
  Foundation level provides you with basic insights
  into Lifecycle and the processes involved.

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Listed below are few benefits of studying ITIL

• Globally recognized certification ITIL is
  globally recognized certification and hence helps
  in career growth.
• Common terminology Many organizations might be
  using the ITIL processes but may not use the
  correct terminology. ITIL provides them with a
  common baseline for using same terminology which
  is beneficial for all.
• Increase in productivity ITIL describes many
  best practices and implementing them in the job
  would increase the productivity of the individual
  and of the company.
• Increased Customer satisfaction By following the
  practices suggested in ITIL, one can effectively
  improve the quality of service provided to the
  customer and knowledge on the processes provides
  better customer satisfaction.

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• Service providers that use ITIL processes and
  practices would have a competitive edge as people
  understand the processes and models provided by
  ITIL to effectively implement in their project.
  Managing the technology effectively to deliver
  the desired results to customer has become
  increasingly important for all the organizations
  to provide that extra edge to stand out from
  other service providers.
• Most of the companies realize that a good service
  delivery and management is utmost necessary for
  building trust with the customer and hence are
  ready to adopt the best practices for the same.
  ITIL has become extremely popular and
  organizations are finding it easy to mould it
  accordingly to their needs.