Datamark Power Point Presentation

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• Every business leader should aim for optimal
  efficiency at every level of their
  organizationbut this is an ideal easier to
  describe than to achieve. Thats why several
  disciplines have been developed to help
  businesses achieve this goal. These include
  business analysis (BA) and business process
  management (BPM).

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• In essence, business analysis (BA) is the
  practice of identifying deficiencies in an
  organization and proposing appropriate solutions.
• Personnel involved in this process are often
  designated as business analysts. This is not
  necessarily a formal job title. Business analysts
  frequently perform these duties in addition to
  their normal job responsibilities.

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• Business process management (BPM) can be
  described as an end-to-end practice of
  developing and enhancing customer-oriented
  processes within an organization.
• BPM focuses on aligning all business resources
  toward the fulfillment of the companys goals. It
  also attempts to refine organization strategy and
  remove inefficiencies.
• BPM is an ongoing process, not a quick fix.

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• Many in the corporate world have a habit of using
  the terms business analysis and business process
  management more or less interchangeably. This
  often results in confusion when discussing these
  concepts.
• The distinction between BA and BPM may be less
  than clear-cutbroadly speaking, theyre both
  about improving business functionsbut there are
  still important differences.

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• BPM and BA tend to focus on different aspects of
  an organization. To simplify the matter somewhat,
  BPM is about improving processes, while BA is
  about enhancing capabilities.
• BPM deals with connecting company personnel with
  information, systems, and other tools, with the
  final goal of enhancing customer satisfaction.
• BA is more about developing valuable tools.
  Thats why BA is strongly associated with
  information technologye.g., creating in-house
  software.

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• Business process management does not utilize a
  universally accepted progression of steps.
  Nonetheless, certain key features tend to be
  found in BPM
• Identifying an existing business process
• Designing a new business process
• Modeling the process
• Implementing the process (sometimes via
  simulation)
• Monitoring the process
• Optimizing and redesigning the process

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• BPM can provide an organization with a number of
  important benefits, such as
• Eliminating wasteful practices
• Streamlining and accelerating workflows
• Removing inefficient process bottlenecks
• Lowering operational expenses
• Reducing process inaccuracies
• So how can a business go about obtaining these
  benefits? Where can a business owner turn for
  help?

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• A lot of business owners are hesitant to devote
  time and energy to the kind of analysis that
  business process management calls for. Luckily,
  there are outsourcing companies out there that
  are available to provide services of this nature.
• Hiring a third-party organization for their BPM
  expertise is often more cost-effective than
  developing an in-house team.

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• Founded in 1989, DATAMARK has earned a reputation
  as an industry leader in the field of digital
  mailroom management, document processing, contact
  center solutions, and related outsourcing
  services. The company is headquartered in El
  Paso, Texas. Visit online at www.datamark.net.

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Summary

• Business analysis (BA) and business process
  management (BPM) are related practices that
  involve enhancing one or more aspects of an
  organizations functions. An experienced
  third-party company can help businesses with
  these duties.