Solartis Insurance Policy Life Cycle - PowerPoint PPT Presentation

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Solartis Insurance Policy Life Cycle

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The Solartis Insure platform is a complete set of insurance transaction web services in a secure, redundant, enterprise-level cloud environment. These web services span the entire sales and policy lifecycle process from initial rating and quoting to policy issuance and ongoing servicing. For an introduction of each Solartis web service, read on! – PowerPoint PPT presentation

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Title: Solartis Insurance Policy Life Cycle


1
Solartis Policy Insurance Life Cycle
2
Solartis Insure
  • Partner with Solartis so you can focus your
    resources on a digital strategy that
    differentiates your insurance products in the
    marketplace.
  • Leveraging Solartis policy life cycle web
    services in conjunction with third party digital
    content providers (ISO Electronic Rating Content,
    Google Maps, Thomson Reuters Oden, etc.) reduces
    the overall cost and timeline of your project and
    minimizes project risk.

3
Enrollment / ePay
  • Solartis Insure services include enrollment and
    e-payment capabilities for enrollees to select
    and purchase insurance coverage online. Online
    enrollment and e-payment is increasingly being
    viewed as must-have functionality for consumer
    business worldwide. From a customer service
    standpoint, potential enrollees are demanding
    quick and easy ways to select and buy coverage.
    From a profitability standpoint, the low premium
    per enrollee requires that administrative and
    customer service costs be kept at a minimum.

4
Clearance
  • Clearance begins with a search to determine
    whether the applicant already exists in the
    Solartis Insure database. The search can either
    be manually initiated or automated to display
    close match results. User level rules can be
    set to determine whether a user is authorized to
    see the search results or simply presented with a
    Clearance issue screen.
  • For example, a Broker may be referred to an
    underwriter if the search identifies that the
    applicant is an existing insured associated with
    another Broker.

5
Quote
  • Risk and Coverage information is entered into the
    system by an authorized user. The system utilizes
    either the ISO ERC content or the customer
    specific configured content (your rates, rules,
    algorithms and forms). The coverage premiums are
    displayed on the screen for review by the user.
    At this time, a rating worksheet or quote
    proposal can be produced as a PDF. Additional
    copies of the quote (and its corresponding
    output) can be produced as needed.

6
Refer
  • A Referral is sending the risk or task to another
    user for review and / or processing. Referrals
    can be either system triggered based on rules or
    manually triggered by the user (i.e., broker).
    Additional correspondence can accompany the
    referral (by entering info into the quote record
    or attaching a imaged document). The quote status
    is changed to Submit when referred. Workflow
    rules determine which user (i.e., underwriter)
    gets the referral. The referral recipient (i.e.,
    underwriter) can decline, underwrite and price,
    and create a quote proposal. The process can
    occur as many times as necessary between multiple
    users (i.e., the broker and the underwriter). All
    transactions and activity is stored and auditable.

7
  • Propose
  • Taxes Fees Compliance
  • The proposal service varies based on the users
    authority, insurance product protocols and
    company rules. In Solartis Insure we tailor the
    proposal procedures and activities to conform to
    your unique requirements For example
  • Once a proposal is issued the quote is locked to
    prevent undocumented changes
  • Multiple versions of a proposal (quote) can be
    produced and are tracked to support desired
    changes / quote iterations
  • Proposal and / or worksheet documents are
    produced as PDFs to be emailed or distributed to
    the brokers and / or insureds
  • Supporting information and documentation can be
    produced with the proposal (e.g., application
    documents, schedule of forms, instruction
    packets, etc.)
  • Maintenance of State Taxes and fees for each
    state are becoming more complex and challenging
    for companies to maintain. Solartis State Surplus
    Lines Tax and Fee Services can be purchased as
    part of Solartis Insures full Policy Life cycle
    or as a standalone service.

8
  • Bind
  • Issue
  • The bind process and the rules of binding an
    insurance risk varies based on the users
    authority, insurance product protocols and
    company rules. In Solartis Insure we configure
    the bind procedures and activities to conform to
    your unique bind requirements.
  • The Solartis Insure issuance process can be
    tailored to meet your specific carrier and
    program requirements Example Workflow Once the
    bind transaction is issued the binder document is
    produced and a policy number is assigned (user or
    system generated). A policy issuance checklist or
    the Solartis Insure subjectivity service is
    invoked to ensure all proper information is
    received and procedures are followed before
    issuance occurs. All policy declaration pages and
    its attachments (based on coverages selected) are
    available for preview before issuance. If needed,
    additional forms can be selected from the forms
    library. All policy documents are produced and
    stored in a PDF.

9
  • Bill / Invoice
  • Document Production
  • At the appropriate point in the policy life
    cycle, Solartis Insure generates electronic or
    paper invoices. Invoices can be issued as a
    standalone process or in conjunction with other
    policy transactions (e.g., bind, renew). For
    installment based invoicing and endorsement
    transactions, Solartis Insure generates the
    invoice at the designated point in the policy
    life cycle.
  • All policy documents are produced and stored as
    PDFs. The PDF document is available to all
    designated parties via printing, email or
    accessible in Solartis Insure. All policy
    documents can be exported to document management
    systems for external storage

10
  • Certificate of Insurance
  • Endorsements Audits
  • ACORD Certificates of Insurance, ACORD Evidence
    of Insurance and Auto ID Cards are dynamically
    generated on-demand. Automated business rules
    determine whether the Certificate Record is
    complete and whether the user is authorized to
    issue. The Certificate of Insurance is
    auto-populated with data from the Certificate
    Record. 
  • All policy endorsements and audits are supported
    in Solartis Insure. Once the policy is issued,
    the designated user selects to add the
    endorsement or audit, and modifies the
    appropriate policy information. If the premium is
    to be adjusted the system re-rates the policy
    with the new information and displays back the
    annual and pro rata coverage premiums / changes
    for review. When the designated user issues the
    endorsement or audit the appropriate forms are
    produced from the system. A complete history of
    all policy transactions are stored in Solartis
    Insure.

11
Thank you
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