HRM 531 Final Exam

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HRM 531 Final Exam
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1._____ proceeds from an oral warning to a
written warning to a suspension to
dismissal.          Positive discipline         
       Progressive discipline          
Procedural justice                 Due
process 2. Which question should not be
important in evaluating the value of training?
                 Was the cost of training within
the budget?            Did change
occur?               Is the change due to
training?          Is the change positive
related to organizational goals?   3._____________
___ include everything in a work environment that
enhances a workers sense of self-respect and
esteem by others.          Social
responsibilities            Nonfinancial
rewards           Internal pay
objectives                     General business
strategies  
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4. Because practical considerations make job
tryouts for all candidates infeasible, it is
necessary to __________ the relative level of job
performance for each candidate on the basis of
available information.                
assign           accept          
abandon                   predict   5. Which of
the following is a distinctive feature of the
U.S. system compared with other
countries?          All agreements are of
unlimited duration                Low union dues
and small union staffs                  
Exclusive representation                  Wages
set by arbitration councils   6._____ implies
that appraisal systems are easy for managers and
employees to understand and use.         
Reliability                 Sensitivity         
       Acceptability            Practicality
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7._____ analysis is the level of analysis that
focuses on employees specifically.      
           Environmental          Individual
                 Employee                
Operations   8. What can affirmative action
assist organizations in achieving that diversity
initiatives cannot?            Maximizing
creativity          Increased productivity       
              Correcting specific problems of
the past                 Maximizing workforce
commitment   9. Title VII of the _____________
states that top executives in companies receiving
government support can retract bonuses, retention
awards, or incentives paid to the top five senior
executive officers or the next 20 most highly
compensated employees based on corporate
information that is later found to be
inaccurate.                    American Recovery
and Reinvestment Act (2009)              
SarbanesOxley Act (2002)             Pay for
Performance Act (2009)                  Equal
Pay Act (1963)
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10. Which is not a quality of Generation
Y?           Short attention spans          
The constant need for stimulation/entertainment   
             A blurring of the lines between
work and leisure time while on the
job                 Inability to handle numerous
projects   11. When conducting a performance
feedback discussion, active listening
requires          Interruptions to get your
point across.                     Verbal
communications only.          Summarizing your
key points.          Summarizing what was said
and what was agreed to.   12. Training that
results in ______ is costly because of the cost
of training (which proved to be useless) and the
cost of hampered performance.                  
simulation of training           applicability
of training                    reinforcement of
training                 negative transfer of
training
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13. Employee demotions usually involve           
     A reduction in pay but no loss of
opportunity, status, or privilege.            A
decrease in status and privilege but no loss of
opportunity or pay.                     An
increase in pay and more responsibility.         
A cut in pay, status, privilege, or
opportunity.        14. What is our countrys
income maintenance program?               PPA
(2006), 401(k)              ERISA
(1974)          COBRA (1985)                  
Social Security   15. For organizations,
_________ is an indirect cost associated with
downsizing.            an increase in the
unemployment tax rate               
administrative processing                
severance pay           outplacement
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16. ____________ is the biggest hurdle to
overcome in a pay-for-performance
plan.                    Merit-pay
increases              Inflation                
   Salary cap performance level          
Compensation equation   17. To avoid legal
difficulties related to performance appraisals
and enhance credibility in court, employers
should                        Present only the
employees perspective.                Have
friends testify.            Present only the
managers perspective.                  Document
appraisal ratings and reason for
termination.   18.___________ is the process
where managers provide feedback to the employees
regarding their past and present job performance
proficiency, as well as a basis for improving
performance in the future.            
Performance management               
Selection                  Placement            
     Recruiting
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  19. If objective performance data are
available, which of the following is the best
strategy to use?           MBO           
BARS          summated rating scales         
work planning and review     20. In _____,
workers have been fired for refusing to quit
smoking, for living with someone without being
married, drinking a competitors product,
motorcycling, and other legal activities outside
of work.              m
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